Victoria Livers
Chicago
Summary
Client Experience Professional with a background in luxury hospitality and high-end customer service environment. Skilled in delivering elevated, personalized service in fast-paced, client focused settings. Experienced in managing client interactions, coordinating appointments, and ensuring seamless front-house operations. Known for clear communication, attention to detail, and creating polished, welcoming experiences aligned with premium brand standards.
Overview
4
4
years of professional experience
Work History
Experience Costumer Coordinator
Salon Buzz
Chicago, IL
03.2026 - 06.2026
- Delivered high-level client service in a luxury salon environment, ensuring a welcoming and polished guest experience.
- Scheduled and managed client appointments with accuracy and attention to detail.
- Answered client inquiries professionally in person and over the phone.
Sales Associate
Orangetheory Fitness
Chicago, IL
02.2024 - 01.2026
- Built strong member relationships that supported retention and positive studio experiences.
- Provided personalized interactions and identified opportunities to support membership growth and engagement.
- Assisted promotional events and Studio initiatives to enhance member participation and sales performance.
- Maintained an organized and visually welcoming front desk environment aligned with brand standards.
- Managed 40 over cold calls, emails, and texts each day
Event Staff Member
Action Figures Convention Staffing
Chicago, IL
08.2022 - 08.2023
- Assisted guests during large-scale events.
- Managed attendee questions and registration.
- Worked efficiently in fast-paced environments.
- Coordinated with team members to deliver exceptional customer experiences.
- Maintained a professional reception and event space, keeping areas organized and guest-ready.
- Greeted over 100 guests in the convention center
Education
Associate Degree - General Studies
Harold Washington College
Chicago, IL01-2024
High School Diploma - undefined
Hononegah High School
01-2019
Skills
- Guest relations & client experience
- High-end customer service
- Reservation & Waitlist Management
- Relationship building
- Professional communication (in-person, phone, email)
Timeline
Experience Costumer Coordinator
Salon Buzz
03.2026 - 06.2026
Sales Associate
Orangetheory Fitness
02.2024 - 01.2026
Event Staff Member
Action Figures Convention Staffing
08.2022 - 08.2023
High School Diploma - undefined
Hononegah High School
Associate Degree - General Studies
Harold Washington College