VICTORIA IRIZARRY
UNION ,IL
Summary
Competent Phlebotomy Technician with experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Medical City Lewisville
01.2024 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining specimen processing workflow for increased efficiency and reduced wait times for patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Lead Retail Sales Associate
Aldi
04.2019 - 04.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined store operations for better efficiency through regular inventory checks and merchandise organization.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Achieved high levels of repeat business, establishing rapport with customers and remembering their preferences.
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Coordinated associate schedules and daily task assignments for optimal coverage during peak shopping hours.
- Kept shelves stocked with popular items during busy hours, reducing wait times for customers seeking specific products.
OPTICIAN, FRONT DESK RECEPTIONIST
SULLIVAN OSTOICH EYE CARE, LTD
09.2021 - 08.2023
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Reduced wait times for eyewear adjustments and repairs by efficiently managing the in-store lab and equipment.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
- Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Food Service Manager
Taco Bell
07.2017 - 03.2019
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Enhanced employee productivity through development of comprehensive training programs and performance evaluations.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Increased overall efficiency by optimizing staff schedules to meet fluctuating business demands.
Skills
- Specimen Preparation
- Medical Testing
- Data Entry
- Patient confidentiality
- Infection Control
- Medical terminology knowledge
- Specimen labeling procedures
- Diagnostic Testing
- Sample and specimen collection
- Patient Care
- Recording data
- Administrative Support
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
Medical City Lewisville
01.2024 - Current
OPTICIAN, FRONT DESK RECEPTIONIST
SULLIVAN OSTOICH EYE CARE, LTD
09.2021 - 08.2023
Lead Retail Sales Associate
Aldi
04.2019 - 04.2024
Food Service Manager
Taco Bell
07.2017 - 03.2019
- PT - Phlebotomy Technician
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