Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Cruz

Bloomingdale

Summary

Professional with a strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Bloomingdale, IL
06.2024 - Current
  • Provided exceptional customer service, ensuring satisfaction and fostering loyalty.
  • Operated point-of-sale systems efficiently for accurate order processing.
  • Prepared high-quality beverages and food items consistently to meet customer demands.
  • Maintained the cleanliness and organization of workstations, adhering to health standards.

Phones/Head Cashier

Lou Malnatis Pizzeria
Wheaton, IL
05.2023 - 09.2024
  • Managed cash register operations, ensuring accurate transactions and efficient customer service.
  • Trained new cashiers on policies, procedures, and customer interaction techniques.
  • Handled daily cash reconciliation, identifying discrepancies and addressing issues promptly.
  • Assisted in maintaining a clean and organized checkout area to enhance customer experience.

Education

No Degree -

Glenbard North Highschool
Carol Stream

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Customer engagement
  • Natural leadership skills

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Dunkin' Donuts
06.2024 - Current

Phones/Head Cashier

Lou Malnatis Pizzeria
05.2023 - 09.2024

No Degree -

Glenbard North Highschool
Victoria Cruz