Victor Robinson
Chicago
Summary
As an extroverted individual, I prioritize providing exceptional customer service while maintaining a positive demeanor regardless of my personal circumstances. I view my workplace as a positive environment and strive to make the most of it. I am committed to doing my best and consistently striving to improve my skills. Additionally, I actively encourage my colleagues to maintain a positive attitude and contribute to the completion of tasks and the overall success of the team.
Overview
6
6
years of professional experience
Work History
Garden Associate
The Home Depot
Homewood
11.2023 - 02.2025
- Checked stock levels and restocked shelves as needed within the garden department.
- Participated in seasonal promotions by setting up special displays within the store's garden area.
- Adhered to company policies concerning safety and security procedures in the garden area.
- Received deliveries from vendors related to products sold in the garden section.
- Processed customer orders for delivery or pick-up from the garden department.
- Resolved customer complaints promptly and professionally.
Donation Attendant
Goodwill Industries
Dyer
04.2023 - 10.2023
- Helping customers with tax forms and bringing in there donations inside the store ready to be sold
- Monitored inventory levels of donated items.
- Performed administrative tasks such as data entry, filing.
- Attended meetings with other staff members regarding updates on donation activity.
- Collaborated with other departments to ensure smooth operations.
- Coordinated logistics related to pickup and delivery of donated items.
- Processed donor donations in a timely manner.
- Managed incoming calls from potential donors, addressing their questions and concerns promptly.
Store Clerk/Customer Service
Jewel Osco
Chicago
11.2021 - 03.2023
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Maintained records of inventory transactions such as purchases, returns, restocking fees.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Verified that all pricing was accurate before putting items out for sale.
- Restocked shelves with inventory as needed.
- Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
Assistant Helper
Taylor Park District
Chicago
06.2019 - 10.2021
- Provided administrative support to the team.
- Organized files, documents, and other materials for easy retrieval.
- Assisted with research projects as requested by supervisors.
- Greeted visitors upon arrival at the school.
- Maintained clean and organized work areas to ensure safety and efficiency.
Education
High school diploma -
Dyett High School
Chicago, IL06.2020
Skills
- Customer service
- Heavy lifting
- Communication skills
- Upselling
- Leadership
- Stocking
- Team management
- Sales
- Safety compliance
- Data entry
- Attention to detail
- Organization skills
Key Qualification
I have experience in customer service, heavy lifting, communication, upselling, leadership, stocking, and team management .
Timeline
Garden Associate
The Home Depot
11.2023 - 02.2025
Donation Attendant
Goodwill Industries
04.2023 - 10.2023
Store Clerk/Customer Service
Jewel Osco
11.2021 - 03.2023
Assistant Helper
Taylor Park District
06.2019 - 10.2021
High school diploma -
Dyett High School