Summary
Overview
Work History
Education
Skills
Timeline
Generic

VICTOR RAMIREZ

ADDISON

Summary

Versatile and achievement-oriented professional with a strong background in customer service and inventory control, notably at Midwest Distribution. Excelled in enhancing inventory accuracy and fostering positive customer relationships, achieving high satisfaction ratings. Skilled in teamwork and collaboration, consistently contributing to improved efficiency and workplace harmony.

Overview

6
6
years of professional experience

Work History

Rideshare Driver

Lyft And Uber
11.2018 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Boosted earnings through efficient route planning and strategic scheduling of rides.

Inventory Specialist

Midwest Distribution
02.2024 - 12.2024
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
  • Enhanced inventory accuracy by implementing new barcode scanning system.

Quality Assurance Inspector

BELMONT SAUSAGE COMPANY
01.2023 - 02.2024
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.
  • Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
  • Kept detailed records of quality and imperfect products.
  • Identified where product issues were coming from and rectified issues.
  • Influenced positive change within the organization by driving a culture focused on high-quality products and services.
  • Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
  • Recommended changes to assembly and production lines based on repeat product issues.
  • Removed imperfect products from shipment line.
  • Oversaw machine operation and assembly personnel for compliance and adequacy.
  • Assisted in the development of comprehensive quality control plans, outlining procedures and guidelines for inspectors.

Assistant Manager

BELMONT SAUSAGE COMPANY
01.2023 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Warehouse Worker

Family Producers
03.2020 - 11.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

Education

Bachelor Of International Business Economics -

University of Chicago
Chicago, IL

GED -

Collage of DuPage
Glen Ellyn, IL
03.2013

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Inventory organization
  • Shipping and receiving
  • Inventory tracking
  • Order fulfillment
  • Order picking and processing
  • Heavy lifting
  • Inventory reconciliation
  • Material handling
  • Basic math
  • Warehouse operations

Timeline

Inventory Specialist

Midwest Distribution
02.2024 - 12.2024

Quality Assurance Inspector

BELMONT SAUSAGE COMPANY
01.2023 - 02.2024

Assistant Manager

BELMONT SAUSAGE COMPANY
01.2023 - 02.2024

Warehouse Worker

Family Producers
03.2020 - 11.2022

Rideshare Driver

Lyft And Uber
11.2018 - Current

Bachelor Of International Business Economics -

University of Chicago

GED -

Collage of DuPage

Similar Profiles

CREATE PROFILE
VICTOR RAMIREZ