Victor Lechuga

As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and team members have a great experience. Our Team Managers ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture.

As a Team Manager at Panera, you are asked to:

• Model Panera warmth and excellence for your team, customers, and potential Panera employees.
• Ensure extraordinary guest experiences.
• Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health.
• Lead, manage, and develop your team members.

• Drive Thru
• Drive Thru Register 2
• Drive Thru Consolidate
• QC/ Sandwich/ Salads
• Soups
• Barista
• Cashier
• Dining Room

A Panera Bread Team Lead is responsible for a variety of tasks, including:

• Leading by example: Create a positive and productive environment where team members and guests feel respected and valued
• Managing shifts: Oversee all areas of the bakery-café, from the front lines to the kitchen, to ensure efficiency and excellence
• Developing team members: Help team members develop their skills and grow their leadership abilities
• Ensuring customer satisfaction: Ensure that customers are delighted by the quality of food, service, staff, and safety measures
• Building a team culture: Help build a warm, inclusive, and authentic Panera team culture
• Training: Execute training plans for certified positions and duties, and teach all tasks and procedures
• Coaching and motivating: Coach and motivate your team to exceed goals for sales, speed of service, order accuracy, and cafe health
• Recognizing achievements: Recognize and celebrate individual and team achievements

• When I started I was the cashier until they developed Kiosk
• Kiosk Ambassador
• Drive Thru- Drive Thru Order Taker
• Kitchen
• Maintenance