Dedicated professional with strong cash handling and transaction processing skills. Committed to ensuring compliance adherence and exceptional customer service.
Overview
10
10
years of professional experience
Work History
Bank Teller
First Federal Savings Bank
LaSalle
04.2024 - Current
Assisted customers with account inquiries and resolved banking issues promptly.
Managed cash drawer, ensuring accurate cash handling and balancing daily.
Processed customer transactions accurately and efficiently at First Federal Savings Bank.
Administrative Assistant
Ashley Outlet
Peru
12.2022 - 04.2024
Managed daily office correspondence and distributed information to relevant staff.
Organized and maintained electronic and paper filing systems for easy access.
Assisted team members by locating and providing requested files quickly and accurately.
CSR
Blain's Farm & Fleet
Ottawa
08.2022 - 11.2022
Assisted customers with inquiries and provided accurate product information.
Processed customer transactions efficiently and accurately at busy retail store.
Handled cash, credit, and digital payments using point-of-sale systems.
Maintained clean and organized checkout area for optimal customer experience.
Call Center Agent
ICall Services
Oglesby
03.2021 - 03.2022
Managed inbound customer inquiries and provided accurate information promptly.
Resolved customer complaints with empathy and effective communication skills.
Educated customers about products and services to enhance their experience.
Handled escalated issues, ensuring swift resolution and customer satisfaction.
Customer Service Representative
Check Into Cash
Peru
11.2015 - 03.2020
Assisted customers with loan applications and inquiries.
Processed transactions accurately using point-of-sale systems.
Educated clients on financial products and services offered.
Maintained detailed records of customer interactions and transactions.