Vesela Nikay
Des Plains
Summary
Seasoned Sales Representative with over 5 years of success in business-to-business and business-to-consumer sales within property restoration and financial industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
Work History
Financial Consultant
New York Life Insurance Co
12.2019 - Current
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Finalized sales and collected necessary deposits.
Shelter Staff Member
Home Of The Sparrow
01.2021 - Current
- Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
- Helped clients navigate social services system and access needed resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Assisted clients with obtaining housing, employment and support resources.
Project Manager/Direct Sales
New Life Property Restoration
05.2017 - 11.2019
- Traveled on daily basis to meet clients and perform 4-6 property inspections, often in different areas throughout Chicagoland
- Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers
- Helped customers throughout the complicated process of filling an insurance claim, met with adjusters and foresee the project being done according to building codes and manufactures specification
- Provided outstanding service to clients to not only maintain but to extend the relationship for future business opportunities
Event Coordinator
Renaissance Event Hall
11.2013 - 06.2014
- Created agreements, performed indicators and budget with clients
- Responsible for all communication with vendors and contractors
- Managed staff to successfully execute an event
- Communicated to the client and created reports on event success
Education
Bachelor of Science - Public Administration And Services
Varna Free University
Varna, Bulgaria 05.2016
Skills
- Sales
- Customer and client relations
- Microsoft Office
- Excellent Customer Service
- Professional Phone Etiquette
- Multiple Tasks
- Time Management Professional
- Excellent communication skills
Timeline
Shelter Staff Member
Home Of The Sparrow
01.2021 - Current
Financial Consultant
New York Life Insurance Co
12.2019 - Current
Project Manager/Direct Sales
New Life Property Restoration
05.2017 - 11.2019
Event Coordinator
Renaissance Event Hall
11.2013 - 06.2014
Bachelor of Science - Public Administration And Services
Varna Free University
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