Veronika Sverdan
Chicago,IL
Overview
5
5
years of professional experience
Work History
Digital Product Manager
Adtalem Global Education
03.2023 - Current
- Leading team of 15+ individuals in $1MM initiative aimed at enhancing digital student platform.
- Launched feature enhancements for prospects and students. Resulted in increased user satisfaction and retention for over 100K MAU.
- Implemented student feedback loop and real-time data gathering system through interviews and surveys, enhancing team's ability to gather valuable user insights.
- Implemented data strategy, creating 5 reports capturing engagement data in GA and KPIs in BI and Salesforce.
- Showcased innovative thinking and problem-solving skills by winning company hackathon.
Product Manager
RevenueWell
07.2022 - 12.2022
- Developed vision and roadmap for mission-critical product to enhance collaboration workflows, improve patient experience, retain customers, and integrate upselling opportunities.
- Conducted discovery work, customer interviews, surveys with 2000+ users, and prototype testing in collaboration with department leaders.
- Led dedicated team of 10+ to deliver user value every 2 weeks.
- Partnered with Marketing, Success, and Support teams to develop rollout plans, customer communication, and training materials for increased awareness and adoption.
Associate Product Manager
RevenueWell
12.2020 - 07.2022
- Led end-to-end development of Marketing Campaign Automation product, driving positive outcomes for 8,000+ SMB and Enterprise customers.
- Achieved remarkable 60% increase in team velocity by optimizing Agile sprint planning methodologies.
- Acted as SME during support calls, effectively addressing customer concerns and highlighting product's value in meeting their specific requirements.
Product Manager
Prime TSR
12.2018 - 11.2020
- Led vision and roadmap of transaction management platform for real estate professionals, automating processes and improving communication.
- Successfully launched cloud spend monitoring solution MVP within 6 months, resulting in 5% reduction in average cloud spending for clients.
- Partnered with Marketing on SEO and Content Creation, leading company website development project that increased organic website traffic by 35% and generated over $160K of annual inbound leads within 3 months.
Education
Master of Finance & Banking -
Kyiv National University of Trade & Economics
Kyiv, Ukraine2015
Skills
- Programming languages: HTML, CSS, JavaScript, JSON, and SQL
- Tools: Jira, Azure DevOps, Confluence, Productboard, Roadmunk, Figma, Intercom, WalkMe, Power BI, Adobe Analytics, Google Analytics, Fullstory, Hotjar, Gong, Salesforce, and Zendesk
Timeline
Digital Product Manager
Adtalem Global Education
03.2023 - Current
Product Manager
RevenueWell
07.2022 - 12.2022
Associate Product Manager
RevenueWell
12.2020 - 07.2022
Product Manager
Prime TSR
12.2018 - 11.2020
Master of Finance & Banking -
Kyiv National University of Trade & Economics
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