Veronica Castro
Melrose Park
Summary
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
9
9
years of professional experience
Work History
On-Site Supervisor/Quality Control Inspector
Precise Personnel
08.2022 - 09.2023
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
Warehouse Order Selector
Jewel Distribution Center
06.2022 - 08.2022
- Wrapped pallets in shrink wrap prior to loading.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
Driver Helper
UPS
12.2019 - 01.2021
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
Store Manager
TitleMax
09.2014 - 11.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Skills
- Customer Interaction
- Process Analysis
- Critical Thinking
- Product Development
Languages
Spanish
Native or Bilingual
Timeline
On-Site Supervisor/Quality Control Inspector
Precise Personnel
08.2022 - 09.2023
Warehouse Order Selector
Jewel Distribution Center
06.2022 - 08.2022
Driver Helper
UPS
12.2019 - 01.2021
Store Manager
TitleMax
09.2014 - 11.2019
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