Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
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Veronica Banks

Bolingbrook

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

33
33
years of professional experience

Work History

Transporter

MJKhight Enterprise
Chicago
08.2024 - Current
  • Transport Minor age Children to and from School
  • Followed applicable safety regulations while driving on public roads.
  • Followed routes assigned by dispatchers to meet delivery objectives.
  • Utilized GPS and maps for efficient route planning.

Assistant to the Funeral Director

Unique Funeral Home/ Heavenly Creation Funeral Se
Chicago
06.1992 - Current
  • Provided compassionate bereavement support to families during their time of loss.
  • Organized and maintained client records in a secure filing system.
  • Maintained a clean work environment at all times.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Special Needs Bus Monitor

First Student Bus
Crest Hill
10.2022 - 12.2024
  • Greeted students upon arrival at designated stops and assisted them on and off the bus if necessary.
  • Assisted in loading and unloading wheelchair-bound students onto the bus safely.
  • Monitored student behavior on the bus to ensure safety of all passengers.
  • Verified that all riders have exited the vehicle before leaving a stop location.

Order Picker, Packer, & Quality Control Specialist

XPO Logistics
Romeoville
06.2018 - 07.2021
  • Utilized scanning equipment for picking, packing, and shipping orders.
  • Verified the accuracy of orders by comparing items and quantities picked to customer invoices.
  • Assembled boxes, or other containers, for packing and wrapping items in bubble wrap carefully to ensure safe shipment.
  • Organized warehouse shelves according to item size, type, style, color, or product code.
  • Operated pallet jacks, or order pickers, safely to move merchandise throughout the facility.
  • Prepared orders for shipment by wrapping packages securely with protective materials, such as bubble wrap or foam padding.
  • Completed paperwork related to order-picking tasks accurately and promptly.

Transport Driver

Pivotal Staffing,Safer Foundation
Chicago
05.2015 - 05.2018

Transported Illinois Department of Correction inmates from the Safer Foundation/Work Release Center to various work locations, dropping them off, picking them up, and returning them to the Work Release Center in a safe and timely manner.

Maintained clients' confidentiality, following the release of information protocols.

Office assistance to the job coordinator, assisting clients with filling out applications, filing clients' information concerning background history, drug test results, and hospital visits.

Photocopying and scanning.

Professional Foster Parent

Our Children's Homestead
Naperville
11.2007 - 09.2013
  • Provided compassionate, patient and understanding care to children in need of a safe home environment.
  • Supported the development of healthy life skills through positive reinforcement and guidance.
  • Assisted with daily needs such as meal preparation, hygiene, education and recreational activities.
  • Maintained open communication with social workers and caseworkers to ensure best outcomes for foster child.
  • Cultivated meaningful relationships with foster children by providing emotional support during times of crisis or transition.
  • Participated in meetings with other professionals involved in the case such as lawyers, judges and therapists.
  • Attended trainings and workshops on topics related to fostering such as trauma-informed care and attachment theory.
  • Facilitated visits between foster children and birth families when appropriate.
  • Maintained confidentiality through stringent handling of charts and data.
  • Attended hearings with victims to provide emotional support.

Education

High School Diploma -

Ivy Academy High School
Chicago, IL
06-2004

Skills

  • Customer service
  • Data entry
  • Active listening
  • Record keeping
  • Time management
  • Attention to detail
  • Documentation accuracy
  • Transportation
  • Patient rights awareness
  • Observation Skills
  • First aid training
  • Special Needs Assistance
  • Positive reinforcement
  • Positive student engagement
  • Client confidentiality
  • Quality assurance
  • Child supervision
  • Record management
  • Friendly, positive attitude
  • Communication

Education and Training

Certificate in CPR

Licensed Foster Parent

Languages

English

Timeline

Transporter

MJKhight Enterprise
08.2024 - Current

Special Needs Bus Monitor

First Student Bus
10.2022 - 12.2024

Order Picker, Packer, & Quality Control Specialist

XPO Logistics
06.2018 - 07.2021

Transport Driver

Pivotal Staffing,Safer Foundation
05.2015 - 05.2018

Professional Foster Parent

Our Children's Homestead
11.2007 - 09.2013

Assistant to the Funeral Director

Unique Funeral Home/ Heavenly Creation Funeral Se
06.1992 - Current

High School Diploma -

Ivy Academy High School
Veronica Banks