Venus Jones
Chicago
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, previously at Addus Homecare. Proven ability to enhance team collaboration and improve service delivery through effective time management and attention to detail. Successfully implemented process enhancements, optimizing resource allocation and ensuring client needs are met efficiently.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Addus Homecare
HomeCare
07.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Security Officer
AGB Security
01.2021 - 01.2023
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols, identifying and reporting potential hazards.
- Responded promptly to alarms and emergency situations, following established protocols.
- Assisted in training new security personnel on procedures and best practices.
- Collaborated with law enforcement during investigations, providing detailed reports.
- Implemented access control measures to restrict unauthorized entry effectively.
- Maintained accurate logs of incidents and daily activities for record-keeping purposes.
- Participated in safety drills, enhancing response readiness among team members.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
CPS Specialist
CPS
02.2019 - 12.2020
- Managed case documentation ensuring accuracy and adherence to agency policies and procedures.
- Provided training and guidance to new staff on case management workflows and best practices.
- Facilitated family meetings to establish goals, monitor progress, and resolve conflicts effectively.
- Analyzed case data to identify trends, contributing to strategic recommendations for program improvements.
- Developed community partnerships to enhance resource availability for families in need of support services.
- Implemented process enhancements that improved response times and overall efficiency within the team.
- Optimized resource allocation by analyzing data trends related to client needs, adjusting service delivery models accordingly.
Education
High School Diploma -
Bogan High School
Chicago, IL06-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Languages
English
Professional Working
Timeline
Addus Homecare
HomeCare
07.2025 - Current
Security Officer
AGB Security
01.2021 - 01.2023
CPS Specialist
CPS
02.2019 - 12.2020
High School Diploma -
Bogan High School