Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Venita Mendez

Broadview

Summary

Dynamic professional with extensive experience as a Head Cashier Supervisor at Home Depot, excelling in customer service and operations leadership. Proven ability to enhance team performance through mentoring and coaching, ensuring transaction accuracy and compliance. Recognized for resolving customer complaints effectively while maintaining a safe and organized environment.

Overview

6
6
years of professional experience

Work History

Head Cashier Supervisor

Home Depot
09.2022 - 04.2025
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Submitted reports to senior management to aid in business decision-making and planning.

Elderly Caregiver

Arden Courts Memory Care
09.2019 - 09.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.

Caregiver

Sahara Home Health
08.2019 - 09.2022
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Scheduled daily and weekly care hours for client caseload.
  • Transported clients to and from medical appointments with safety and efficiency.

Education

High School Diploma -

Howard Area Community
Chicago, IL
06-2003

Skills

  • POS system proficiency
  • Promotions implementation
  • Health and safety compliance
  • Store maintenance
  • Cash register operation
  • Sales monitoring
  • Transaction accuracy
  • Report generation
  • Cash handling expertise
  • Shift oversight
  • Point of sale systems
  • Operations leadership
  • Customer complaint resolution
  • Store opening and closing procedures
  • Customer service
  • Loss prevention strategies
  • Till counting
  • Vendor coordination
  • Team leadership
  • POS system troubleshooting
  • Cash handling and security
  • Workplace safety
  • Bank deposit preparation
  • Mentoring and coaching
  • Verbal and written communication

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Head Cashier Supervisor

Home Depot
09.2022 - 04.2025

Elderly Caregiver

Arden Courts Memory Care
09.2019 - 09.2022

Caregiver

Sahara Home Health
08.2019 - 09.2022

High School Diploma -

Howard Area Community

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Venita Mendez