Venessa Smolen
Chicago
Summary
Dependable Dispatcher with an understanding of the transportation industry. Ready to take the next step by joining a new organization where exceptional skills will be valued.
Overview
21
21
years of professional experience
Work History
Intermodal Dispatcher
Partners Transport
Plainfield
10.2023 - Current
- Prioritizing dispatching UPS and FEDEX freight.
- Procured work daily from customers.
- Monitor and trace freight and drivers movements.
- Entered daily work on excel spreadsheet and knowledge of TM3.
Intermodal Dispatcher
Centera Transport
Chicago
08.2015 - 10.2023
- Dispatch UPS,FEDEX and various other customer work.
- Answer phone calls and emails from customers.
- I would procure freight from railroads and customers daily.
- Dispatch, communicate and monitor movement of freight and trucks.
- Communicate, update and resolve issues with customers and drivers.
Intermodal Dispatcher
Union Pacific Railroad Co
Dolton
04.2004 - 04.2008
- Dispatch and monitor high priority and hazmat freight to intermodal carriers.
- Address problems from customers and carriers.
- Enter data in the computer using windows and excel.
- Answer and respond to phone calls and emails from customers and carriers.
- Track and trace containers.
Education
High School Diploma -
St. Barbara H.S
Chicago, IL05-1989
Skills
- Freight dispatching
- Route optimization
- Customer communication
- Data entry
Timeline
Intermodal Dispatcher
Partners Transport
10.2023 - Current
Intermodal Dispatcher
Centera Transport
08.2015 - 10.2023
Intermodal Dispatcher
Union Pacific Railroad Co
04.2004 - 04.2008
High School Diploma -
St. Barbara H.S