Vaidyalingam Coimbatore
Aurora,IL
Summary
Dynamic individual with hands-on experience in SAP Order to Cash and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Deeply experienced SAP professional with over two decades of experience leading successful implementation, optimization, and management of complex SAP projects, delivering tangible business value Proven track record of driving cross-functional teams, streamlining processes, and delivering innovative solutions to enhance operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
SAP Manager
NTT DATA
06.2023 - Current
- Successfully managing SAP suite on HANA data base landscape for Orion Carbons
- Spearheaded successful SAP implementations and ongoing support for diverse client projects, exceeding expectations and ensuring business continuity
- Cultivated strong client relationships by actively listening and anticipating needs, ensuring seamless project delivery through adept team leadership
- Improved team productivity by 15% through effective leadership and collaboration strategies, managing a 20-person onshore & offshore team
- Contributed to infrastructure and server projects, leveraging technical expertise to optimize performance and streamline operations
- Masterfully navigated project complexities, managing stakeholder expectations with clear communication and proactive risk mitigation strategies
- Delivered exceptional customer service, consistently exceeding expectations through proactive communication, transparent progress reporting, and cost-effective solutions
- Ensure progress and provide high levels of customer service in efficient and cost-effective manner
- Ensure service quality, service availability, and operational capability in conjunction with relevant processes
- Foster ongoing communication and transparency through regular reports: Weekly reports; Monthly trend/KPI reviews; Quarterly business reviews (QBRs)
SAP Manager
NTT DATA
08.2020 - 05.2023
- Spearhead strategic delivery of SAP Application Management Services (AMS), ensuring optimal performance and alignment with business goals
- Lead all day-to-day SAP service operations – project management, risk mitigation, Incident management/resolutions, SLA reporting, Workload Management, enhancement, break/fix and change management activities
- Manage and empower onshore, near-shore, and offshore production support team
- Facilitate seamless project and issue management across diverse SAP systems, including ECC, Vistex, EWM, SRM, APO, BW, BODS, and BASIS
- Proactively track and de-escalate incidents using ITIL best practices, ensuring timely resolution and minimal impact on SLA compliance
- Communicate effectively with teams and business users, providing clear and regular status updates
- Escalate critical issues to top management as needed
- Champion solution delivery, overseeing the build, testing, and successful cutover of new features and fixes into production environments
- Implement a robust project management approach for SAP enhancements and support tickets, ensuring proper planning, tracking, documentation, prioritization, and troubleshooting of all tasks
- Deliver high-quality work on time and within budget
- Implement a robust project management approach for SAP enhancements and support tickets, ensuring proper planning, tracking, documentation, prioritization, and troubleshooting of all tasks
- Deliver high-quality work on time and within budget
- Spearheaded weekly AMS status meetings and quarterly reviews with O&M IT/Management, fostering effective communication and alignment
- Led and delivered projects of varying sizes (S,M,L) on time, within budget, and exceeding quality expectations
- Masterfully balanced project scope, schedule, effort, cost, and quality to ensure successful outcomes
- Streamlined SAP APO job monitoring through automation using Blue Prism (RPA tool), improving efficiency and reducing errors
- Orchestrated a smooth AMS project transition, leading onshore and offshore SAP teams in knowledge transfer and application ownership from vendor to NTTDATA
Lead SAP SD Solution Architect
Infinera
05.2019 - 07.2020
- Implemented Electronic Invoicing for Brazil, Mexico, and Italy
- Handled Electronic Invoice related Requirement gathering, Blue print, As-Is & fit-gap analysis, developing to-be process, Global/local design, proto-typing, configuration/enhancements, training the users, preparing test scripts, executing the testing (IT/UAT/E2E), cut-over, go-live, post go-live support;
- Enhanced SAP SD invoice IDOC component to set up the customer requirements in Electronic Invoice
- Handled the integration with EDICOM (3rd Party Middleware) via SAP PO
- Handled the mapping of Invoice XML, IDOC with EDICOM mapping proposal
- Handled Pricing solution for Italy split tax, Mexico Withholding Tax for Service Products
- Worked on Onsite-offshore model for technical developments
- Worked on JIRA tool for project developments tracking
Lead SAP Sales and Distribution consultant
Mylan
07.2018 - 04.2019
- Conducted workshops for requirement gathering on Business Process with Business teams, Prepared As-is and To-be Business Blueprint documents
- Assessed development / enhancement needs, created Functional specifications for ABAP/4 programs, inbound/outbound data flow through interfaces to RDC, 3PL and external system (Flu Vaccine Business)
- Configured Order to Cash cycle of sales order processing - Definition and assignment of Enterprise structure, Sales order management, Delivery, Billing, Item Category Determination, Pricing Rules, Output determination, Partner Determination and Intercompany Billing processes
- Configured Listing Inclusion/Exclusion
- Configured Product Allocation
- Work on cross module integration – SAP SD with SAP MM and SAP FICO
- Worked on Master Data Migration to SAP system and Synchronization with Legacy conversion data
- Handled Testing via HP ALM Testing tool
- Orchestrated user training, prepared configuration document for user reference
- Delivered successful Post Go Live support
Lead SAP SD Consultant
NTT DATA - Coriant
02.2013 - 06.2018
- Handled many micro to Macro projects: providing estimation of time & resources; lead the SAP SD team from start to finish
- Spearheaded migration project of Sycamore Networks (Oracle) into Coriant (SAP)
- Handled requirements gathering, completed the analysis and developed changes related to it through interactions with business process owners
- Handled various Enhancements around order management (OM) area like reports, user exits
- Executed Configuration changes to suit the business need in SAP SD, SAP LE areas
- Facilitated SAP SD functional designs; interact with offshore ABAP technical team to drive the enhancement requirements
- Tackled Repair and Return service order related config changes and issues
- Handled Variant Configuration, BOM and variant pricing config changes and issues
- Handled integration with SAP MM / SAP PP / SAP FI, EDI, Tax - Vertex and SAP CRM
- Handled SAP Global Trade Service (GTS) configurations related to Compliance Management, Customs Management and Risk Management areas
- Provided advanced technical support for SAP users in OTC, LE, CRM, and GTS, ensuring timely resolution and minimal business disruption
- Implemented Order, Delivery, Billing related Outputs
- Worked on Integration between SAP SD and Agile (PLM tool)
- Provided expert analysis and solutions for Brazil sales order related issues
- Worked on SAP Query requirements from business users
Lead SAP SD Consultant
DGN Technologies
01.2012 - 01.2013
- Handled requirements gathering, completed the analysis and developed changes related to it through interactions with business process owners
- Handled Enhancements around order management (OM) area like reports, user exits, integration with SAP MM and SAP FI
- Handled Configuration to suit the business need in SAP SD, SAP LE areas
- Handled SAP SD functional designs; interact with offshore ABAP technical team to drive the enhancement requirements
- Handled mini projects: providing estimation of time & resources; lead the SAP SD team from start to finish
- Handled Variant Configuration, BOM and variant pricing issues
- Handled integration with SAP MM /SAP PP/SAP FI, EDI, Tax - Vertex and SAP CRM
- Handled SAP Global Trade Service (GTS) configurations related to Compliance Management, Customs Management and Risk Management areas
- Handle design requirements for developing BDC / LSMW for mass update of customer master data field
- Handled Support tickets related to SAP OTC, SAP LE, SAP CRM and SAP GTS
Lead SAP SD consultant
CARE FUSION
01.2012 - 07.2012
- As Lead SD consultant worked extensively on pricing which involved pricing pre-step
- Handled unproductive pricing condition types of cleanup project
- Worked on un-buffering of large pricing tables to improve performance during the sale order creation
- Worked on new requirements for the existing reports- Price Book Report and Billing Block Report
- Worked on issues related to Third party drop shipments
- Worked with VISTEX team on pricing requirements
- Prepared functional spec for the changes as well as Worked with ABAP team to get changes done
- Worked on Invoice output changes
- Created test scripts for the changes and the scripts were run in HPQC
- Handled the change management documentation (to meet the FDA requirement)
Lead SAP SD consultant
HP
03.2011 - 10.2011
- As Lead SD consultant, involved in sales and logistics business process flow study and mapped new business scenarios with existing business
- Implemented Dealer Incentive Program for SFNTC business for which it involved creation of new condition type, access sequences and condition table
- Worked on pricing configuration involving formulas / routines which involved redesigning existing pricing procedures, conditions type, access sequence and condition tables
- Implemented new business process of promotional orders via EDI 850 and mapped the changes in IDOC ORDERS05 to create the promotional order in SAP
- Worked on interface between Reynolds WEB orders with SAP internet Sales module
- Coordinated with Java developers to ensure the WEB order interface works without any issues
- Worked on interface between Reynolds SAP and SAP SNC at McLane distribution center
- Worked on configuration of new SFNTC distribution centers with WM settings
- Created configuration for new Output types for Reynolds Military and export business, as well configured output determination
- Worked with ABAP developers to handle SMARTFORM and SAPSCRIPT changes involving regular invoices and FI documents like credit note, debit note and DIP
- Managed ABAP developers (on site & off shore) to get required development done in time
- As part of FDA -SOX requirement, documented new configuration settings and new technical changes
- Worked on TIDAL Enterprise Scheduler to automate important SAP Jobs like delivery creation, PGI and invoicing and as well as monitor SAP jobs
- Interacted with the Reynolds business stake holders to report on the progress of developments
Lead SAP SD Consultant
Britannia Industries Limited
10.2009 - 02.2011
- Implemented Continuous Order Replenishment for which created new Oder type and delivery type and defined the required copy controls
- Coordinated with Java developers to have the RFC interface call between UDAAN [3rd party dealer sales management tool] and SAP
- Manage the ABAP team for development of new changes and explain them the functional flow & business logic
- Prepared functional specs for this implementation
- Handle the phased manner roll out of new solution implementation to various depots
- Prepared training materials for end users on new solution implementation
- As part of this implementation, designed and Implemented Truck utilization capacity report [Interface report between SAP R/3 & SAP BI]
- Handle change management process
- Provided Post implementation support
SAP SD OTC Analyst
Procter and Gamble
11.2007 - 09.2009
- As SAP SD analyst reviewed and maintained SAP SD OTC solution integrity in North America SAP landscape
- For SAP SD Order-to-cash ABAP developments, analyzed and finalized versions for workbench objects
- Co-ordinate with the ABAP team lead to ensure the code meets the prescribed coding standard
- Co-ordinate with the performance tuning team to ensure the complex code changes passes the performance test
- Worked with Global team of functional designers, ABAP QA and developers located in Costa Rica, Philippines, India, Argentina, Canada, and USA
- Monitored the changes brought in by implementation projects & Service Management into NA Landscape
- Worked with HP Mercury Quality Centre for unit test defect tracking
- Worked on test cases in HP Mercury Quality center for Non-Negative Impact Testing with Service Management team on the new functionalities
- System stabilization after moving the Changes to each system during System Integration Testing, Business Acceptance Testing & Go Live
- SAP Solution Manager based reporting on the project progress to stake holders
- Ensure quality in project implementation by coordinating with Service Management and North America Landscape team
Lead SAP SD consultant
Procter & Gamble
11.2006 - 10.2007
- As Lead SAP SD consultant, interacted with department heads to understand the business process flow and enterprise modeling
- Worked on gathering requirements and identifying gaps
- Configured the standard functionality of SAP SD Module - Organization Elements, Account Groups, Partner Determination and Output Determination
- Configured Sales order types, Item Categories, order reason and copying rules
- Configured customer sales relevant rebate agreements
- Configured Shipping (Delivery) Processing which include Delivery types, Item categories, Shipping points, Routes, picking determination, Blocking reasons, Copying rules
- Worked on Interface between P&G system and RTCIS [warehouse management]
- Configured Invoice Processing which includes Billing document types and copying rules
- Configured Pricing procedures for domestic and export business scenarios
- Worked on Integration of SD module with other modules like MM and FI
- Worked with HP Mercury Quality center for defect tracking during the testing phases [SIT & BAT]
- Finalized specifications for ABAP reporting requirements and tested the same
- Worked on SHIPMENT05 and EDI 856 mapping for sending out ASN
- Managed the designers and ABAP developers (on site & offshore) to complete the required development’s in time
- Handled documentation of configuration settings and other changes done
- Conducted SAP training workshops for end-users as well as service management teams
- Provided post cutover hyper care support
- Reported on progress of the project to all P&G take holders
SAP SD Consultant
HP- Procter & Gamble
02.2006 - 10.2006
- Worked on setting up of master data, creation of new plant & other related configurations
- Created new number range for the documents in new P&G landscape N6P
- Configured Stock Transport order/inter-company sales
- Configured new shipping point, transportation planning point and shipment routes
- Ensured all data migration processes are prepared and tested before migrating to relevant N6A (testing) and N6P (production) environment
- Tracked the overall status of data clean-up and migration processes
- Supported user acceptance testing
- Handled the mandatory P&G Change Management process for the new changes to production box
- Provided Post Go-live hyper care after production cutover
- Ensured over all SAP project Quality standards are met
SAP SD Consultant
HPS IT
07.2003 - 01.2006
- Provided Production Support at L2 level in SAP 4.6C for the HPS-IT EMEA users
- Supported current business processes involving resolution of problems within the Turnaround Time (TAT) linked to the priority of the call
- Meet the entire specified SLAs for the project
- Handled service contract related issues and provided resolution for the same
- Worked on Functional location, Installation base change Requests
- Provided resolution to problems in the following SAP SD areas: workflow, interface with other downstream systems, billing plans, billing and billing reports, pricing issues, revenue reporting and contract configuration
- Performing Unit testing and Integration testing for the relevant Customizing changes
- Created test scenarios and carry out testing for production move Change Requests
- Interact with users to determine whether the user problem is an enhancement or defect
- Performed Root cause analysis for issues which occurred frequently
- Present trend analysis on resolved tickets to HP management and to other stake holders
- Subject Matter Expert in Contracts, Billing, Interface like SCA, WWCISYS, ITRC & WFM and Workflow
- Mentoring and coaching new members on Project process & training them on specific domains
- Documented domain related functionalities and posting it in project share folder for peer reference
- ITSM quality process was followed in all projects related activities
Education
Master’s Degree - Marketing Management
Institute of Marketing And Management
Bachelor’s degree - Science (Chemistry)
University of Madras
Skills
- Proficient in SAP Systems
- Agile Project Management
- Blueprint Design Proficiency
- Application Integration
- User Testing Coordination
- Project Documentation
- Fit Analysis Proficiency
- Proficient In SAP Order to Cash
- Logistics Management
- Sales Order Management
- Reliable Delivery Management
- Invoicing Management
- SAP Order-To-Cash Expertise
- Accounting Documentation
- Plan to Make
- End-to-End Procurement
- Detailed Functional Specifications
- Technical Design Documentation
- RICEF standards
- IDOC Configuration Expertise
- EDI integrations
- SAP S/4HANA Solutions Advisor
- Core Functionalities Expertise
- Third-Party System Integration
- Skilled in Navigating Complex Business Operations
- Friendly, positive attitude
- Multitasking Abilities
- Verbal communication
Accomplishments
- Supervised team of 10 staff members.
Certification
- Supply chain management - order fulfillment consultant certification, 0002844160
- SAP Certified S/4HANA Cloud - Sales Implementation
Work Experience Domain
01/01/83, 03/01/03, Sales and Marketing (Various Pharma / Healthcare Companies and Positions)
Timeline
SAP Manager
NTT DATA
06.2023 - Current
SAP Manager
NTT DATA
08.2020 - 05.2023
Lead SAP SD Solution Architect
Infinera
05.2019 - 07.2020
Lead SAP Sales and Distribution consultant
Mylan
07.2018 - 04.2019
Lead SAP SD Consultant
NTT DATA - Coriant
02.2013 - 06.2018
Lead SAP SD Consultant
DGN Technologies
01.2012 - 01.2013
Lead SAP SD consultant
CARE FUSION
01.2012 - 07.2012
Lead SAP SD consultant
HP
03.2011 - 10.2011
Lead SAP SD Consultant
Britannia Industries Limited
10.2009 - 02.2011
SAP SD OTC Analyst
Procter and Gamble
11.2007 - 09.2009
Lead SAP SD consultant
Procter & Gamble
11.2006 - 10.2007
SAP SD Consultant
HP- Procter & Gamble
02.2006 - 10.2006
SAP SD Consultant
HPS IT
07.2003 - 01.2006
Bachelor’s degree - Science (Chemistry)
University of Madras
Master’s Degree - Marketing Management
Institute of Marketing And Management
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