Vastoria Parker
North Chicago
Summary
Dedicated case management professional skilled in client assessment, community collaboration, and resource coordination. Proven ability to connect individuals with essential services, ensuring effective support for those in need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Management
Lake County PeaceMakers
Waukegan
2024.06 - Current
- Assessed individuals at highest risk for social service needs, collaborating with community-based service providers to establish linkages and referrals.
- Connect individuals affected
by or at risk of gun violence to programs, services, and opportunities available in the community. - Managed clear communication with outreach teams, victim advocates, and organizations to ensure effective collaboration.
- Communicate and comprehend oral and written instructions.
- Perform other duties as assigned by the Program Director.
- Enter all correspondence data into CVI Suite and ensure all paperwork is complete and accurate
Housing Coordinator
Volunteers of America
Chicago
2023.11 - 2024.05
- Coordinated housing applications for Veterans experiencing homelessness to facilitate access to stable housing.
- Conducted assessments to determine client eligibility for housing programs.
- Collaborated with community partners to secure resources and support services.
- Managed case files and ensured accurate documentation for compliance, supporting program integrity.
- Implemented property inspection procedures to maintain compliance with housing codes.
- Conducted training sessions on housing policies for volunteers and staff members to enhance service delivery.
Education
Associate of Arts - General Studies
College of Lake County
Grayslake, IL2018-03
Skills
- Case management
- Crisis intervention
- Resource coordination
- Client advocacy
- Risk assessment
- Community outreach
- Housing policy
- MS office
- Data entry
- Time management
- Professional communication
- Ethical judgment
- Positive attitude
Certification
- Certified Case Manager - Metropolitan Peace Academy - Co-Hort 11 - 2026
- Certified Victim Services - Metropolitan Peace Academy -Co-Hort 6 - 2026
Accomplishments
- Top Presenter for Case Management - Graduation 2026
- Early Bird Award Recipient - Graduation 2026
Timeline
Case Management
Lake County PeaceMakers
2024.06 - Current
Housing Coordinator
Volunteers of America
2023.11 - 2024.05
Associate of Arts - General Studies
College of Lake County