Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
References
Timeline
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Vans Wiley

Chicago

Summary

Dynamic and customer-focused professional and student with a proven track record at Body Energy Club, excelling in academic excellence and customer service. Skilled in video production and social media oversight, I foster strong relationships and drive sales through effective communication and upselling strategies, enhancing customer experiences and boosting transaction values.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Smoothie Master

Body Energy Club
Chicago
05.2024 - Current
  • Prepares and serves various nutritious smoothies, maintaining high-quality standards.
  • Operates cash register accurately, processing transactions with exceptional customer service.
  • Manages inventory by monitoring stock levels, placing ingredient orders, and tracking expiration dates.
  • Cultivates strong relationships with regular customers through personalized service and friendly interactions.
  • Trains new employees on smoothie preparation techniques and cash handling protocols.
  • Implements upselling strategies to enhance transaction values through suggested add-ons or larger sizes.

Boerne Radio Production Team

Bofars Media Group
Boerne
06.2021 - Current
  • Uploads podcasts and social media posts to enhance audience engagement on social media.
  • Edits programs, liners, and songs to create seamless audio transitions for radio broadcasting.
  • Updates website content and maintains logs to ensure accurate records.
  • Participates in team meetings to discuss production updates, and align objectives.

Sales Associate

Orangetheory Fitness
Chicago
12.2023 - 06.2024
  • Engaged prospective members to assess fitness goals and needs.
  • Educated individuals on Orange Theory Fitness programs and services.
  • Conducted facility tours, leading to successful membership sales.
  • Maintained clean work environment to ensure safety and professionalism.
  • Followed up with leads via phone, supporting administrative tasks as needed.
  • Participated in promotional events, contributing to team objectives.

Waitress

Popo Family Restaurant
Boerne
05.2023 - 01.2024
  • Assured customer satisfaction through timely table check-ins for food and beverage assessments.
  • Provided detailed menu knowledge to facilitate informed customer choices based on preferences.
  • Executed comprehensive opening, closing, and shift change duties to optimize restaurant operations.
  • Recommended daily specials to enhance profitability and encourage customer engagement.
  • Demonstrated physical stamina by lifting 50 pounds of food or trash throughout shifts.
  • Maintained readiness of teams to meet evolving customer needs during peak hours.

Education

Bachelor of Arts - Film And Television

DePaul University
Chicago, IL
06.2026

High School Diploma -

Legacy of Educational Excellence High School
San Antonio, TX
05.2022

Skills

  • Customer support and service
  • Budgeting and financial management
  • Cash handling expertise
  • Serving skills
  • Effective phone communication
  • Collaborative teamwork
  • Social media oversight
  • Video production
  • Video editing

Certification

  • Food Handler Certification
  • Driver's License
  • Adobe Premiere Certified 2022

Accomplishments

  • DePaul University Dean's List 2022-2026
  • Employee of the Month Body Energy Club November 2024
  • Employee of the Month Body Energy Club February 2025

References

References available upon request.

Timeline

Smoothie Master

Body Energy Club
05.2024 - Current

Sales Associate

Orangetheory Fitness
12.2023 - 06.2024

Waitress

Popo Family Restaurant
05.2023 - 01.2024

Boerne Radio Production Team

Bofars Media Group
06.2021 - Current

Bachelor of Arts - Film And Television

DePaul University

High School Diploma -

Legacy of Educational Excellence High School

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Vans Wiley