Vanessa Rivera
Rockford
Summary
Dedicated receptionist with expertise in patient check-in and appointment scheduling. Proven ability to manage phone inquiries and insurance verification, ensuring a seamless experience for patients.
Overview
4
4
years of professional experience
Work History
Receptionist
VISION OFFICE
Chicago
08.2024 - 01.2025
- Greeted visitors and determined their needs efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Managed phone calls, scheduling, and patient inquiries efficiently.
- Greeted patients warmly and checked them in for appointments.
- Processed payments and handled insurance verification seamlessly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Receptionist
Dental Clinic
Chicago
02.2021 - 03.2023
- Greeted patients warmly and checked them in for appointments.
- Managed phone calls, scheduling, and patient inquiries efficiently.
- Maintained organized patient records and updated information regularly.
- Assisted dental staff with preparing treatment rooms and equipment.
- Processed payments and handled insurance verification seamlessly.
- Ensured a clean and welcoming reception area for patients.
- Coordinated follow-up appointments and reminders for patients effectively.
Education
NURSEING -
Collage Cclc
Chicago, IL04-2023
High School Diploma -
NO ADULT LEFT BEHIND
Chicago, IL09-2022
Skills
- Patient check-in
- Appointment scheduling
- Insurance verification
- Phone management
- Record maintenance
- Customer relationship management
- Communication skills
- Problem solving
Timeline
Receptionist
VISION OFFICE
08.2024 - 01.2025
Receptionist
Dental Clinic
02.2021 - 03.2023
NURSEING -
Collage Cclc
High School Diploma -
NO ADULT LEFT BEHIND
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