Vanessa Maeda

Chicago

Summary

Detail-oriented professional with years of experience in education, customer service, retail supervision, and floral/event support. Skilled in organization, communication, event coordination, customer relations, and team leadership. Experienced with weddings, floral deliveries, event setup, and customer order management. Seeking an entry-level Event Crew or Flower Shop Assistant position where my creativity, reliability, and people skills can contribute to a successful team environment.

Overview

years of professional experience

Work History

Bilingual / ESL Teacher

Chicago Public Schools

Chicago

07.2013 - Current

Developed engaging lesson plans for diverse elementary ESL learners.
Implemented interactive activities to promote language acquisition and communication skills.
Collaborated with core curriculum teachers to integrate ESL strategies, enhancing overall student learning experience.
Assessed student progress through standardized tests and classroom observations, informing tailored instructional strategies.
Fostered positive relationships with students by providing guidance, support and encouragement in class.
Developed and implemented strategies using positive reinforcement to increase engagement and motivation among struggling ESL learners.
Collaborated with school administration and other teachers regarding the development of ESL curriculum standards for the district.
Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive.
Planned, organized, and decorated school wide events as President of the Social Committee.

Supervisor /Retail Keyholder

Anna's Linens

Cicero

06.2008 - 06.2013

Completed and supervised thorough opening, closing, and shift change functions to maintain operational standards each day, including cash flow and bank deposits.
Managed inventory levels and organized merchandise displays to support sales and enhance customer experience.
Implemented visual merchandising strategies to enhance product presentation.
Monitored employee productivity, providing feedback and coaching to improve team performance.
Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.

Floral Assistant

Bouquet of Flowers

Oak Lawn

06.2007 - 06.2008

Guided customers in selecting and purchasing flowers for special occasions, enhancing their experience across in-person, online, and phone interactions.
Coordinated delivery and setup of floral arrangements for funerals and weddings, ensuring timely and respectful service.
Assisted floral designers in creating custom arrangements for various occasions.
Created vibrant store displays and arrangements to attract customers and boost sales.
Operated cash register while providing excellent customer service.
Unpacked boxes of fresh cut flowers from wholesalers and suppliers and stored them properly according to type and species.
Kept work areas clean at all times by sweeping floors and wiping down counters and tables.

Education

Bachelor of Arts - Education

University of Illinois At Chicago

Chicago, IL

05-2013

Skills

Effective communication
Customer service orientation
Team collaboration
Problem solving

Attention to detail
Multi-tasking
Leadership
Creative vision

Timeline