Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vanessa Jackson

Edwards

Summary

Motivated and dynamic employee with a background in customer service at Bath and Body Works, excelling in relationship building and attention to detail. Ability to strengthen customer experiences whilst maintaining the store standards. Reliable team player excelling with time management skills and dedicated to achieving team goals.

Overview

1
1
year of professional experience

Work History

Associate

Bath and Body Works
05.2025 - Current
  • Underwent transactions with customers whilst following company policies in regards to coupons, rewards, and accuracy.
  • Understood the up-to-date knowledge regarding store deals, sales, policies, and standards.
  • Carried shipment boxes to designated areas, opened shipment boxes, and placed merchandise on shelves in an organized, appealing, and efficient manner.
  • Engaged in friendly and productive conversation with customers to better understand their wants and needs in products.
  • Maintained the store's appearance to allow an easier and more welcoming shopping experience.


Coaching Assistant

Illinois Lightning
10.2024 - 03.2025
  • Mentored children ages 12 to 14 year old athletes by teaching them different skills, including but not limited to physical skills, importance of mental state, and the importance of communication between fellow teammates, coaches, and parents.
  • Encouraged good sportmanship with teammates, umpires, coaches, opposing teams, as well as parents of all teams.
  • Encouraged arriving to events in a timely manner, and implemented punishments if they had not arrived on time.
  • Developed, demonstrated, and implemented drills to better the physical skillsets of the young athletes.
  • Promoted proper warmups, stretching, and mobility work to maintain good health of the young athletes.
  • Worked with the head coach and other assistant coach to advise practice plans, schedules, and game lineups.
  • Communicated with players and parents about current and future goals and concerns to help the children both achieve their goals and releive their conerns.

Education

Associate of Science - Accounting And Finance

Illinois State University
Normal, IL
05-2027

Associate of Arts - Accounting And Finance

Wabash Valley College
Mount Carmel, IL
05-2025

Skills

  • Customer Service
  • Time Management
  • Relationship Building
  • Attention to Detail
  • Reliable

Accomplishments

  • Member of the National Honor's Society.
  • Member of Phi Theta Kappa.
  • Employee of the Month at Bath and Body Works for August, 2025.

Timeline

Associate

Bath and Body Works
05.2025 - Current

Coaching Assistant

Illinois Lightning
10.2024 - 03.2025

Associate of Science - Accounting And Finance

Illinois State University

Associate of Arts - Accounting And Finance

Wabash Valley College

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Vanessa Jackson