Vanessa Hernandez
Chicago
Summary
Aspiring to secure a full-time position in educational or community environments to develop communication skills and engage with diverse teams. Dedicated to contributing fresh perspectives to projects and acquiring new professional experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraprofessional
Brook Park Elementary School
08.2025 - Current
- Contributed to special education team and classroom operations as a paraprofessional.
- Facilitated seamless transitions between classes and grade levels, ensuring continuity in student learning.
- Collaborated with educators to support students in grades 1 through 5, including those in special education classes.
- Assisted students in various classrooms with academic tasks. Supported teachers by providing necessary resources and assistance. Collaborated with staff to enhance student learning experiences.
- Transitioned to classroom paraprofessional role for 1st grade, supporting instructional activities.
- Guided classroom activities throughout the day, prioritizing support for one student.
Assistant Manager
Shoe Dept. Encore
06.2020 - Current
- Oversaw daily operations of shoe department to ensure a welcoming environment. Fostered positive customer interactions through greetings and assistance. Managed store opening and closing activities to maintain operational efficiency.
- Oversaw register operations, including opening and closing procedures, to maintain store efficiency.
Educator/Program Manager
Right at School at Brook Park Elementary School
08.2023 - 05.2025
- Developed and implemented educational activities to enhance kindergarten students' growth.
- Managed classroom transitions for kindergarten and first-grade students, consistently verifying attendance to maintain student accountability.
- Facilitated snack distribution to enhance comfort and encourage interaction among attendees.
- Oversaw planning and execution of diverse indoor and outdoor games to foster collaboration and enjoyment. Developed and implemented craft projects to stimulate creativity and learning. Cultivated a fun and engaging environment for all participants.
- Managed after-school program activities to enhance student engagement and satisfaction.
- Managed a diverse cohort of around 145 students spanning kindergarten to fifth grade to enhance learning outcomes.
- Ensured student safety to promote enjoyment and provide peace of mind for parents in the program.
- Oversaw student engagement in homework support and craft projects. Fostered a collaborative atmosphere to promote learning and creativity. Developed and implemented interactive activities to enhance student participation.
- Oversaw child check-out process, providing assistance to parents with questions and clarifications.
Barista and Barista trainer
Starbucks
01.2018 - 12.2019
- Designed and implemented strategies to enhance customer interactions and satisfaction.
- Oversaw beverage preparation and customer service operations. Maintained store cleanliness and organization. Addressed customer inquiries to enhance satisfaction and support.
- Facilitated customer service in the drive-thru by accurately taking orders and handling payment transactions.
- Enhanced customer experience through personalized interactions, recognizing returning customers by name and drink preferences.
- Facilitated comprehensive training sessions for new partners on night shift operations to enhance service quality.
- Conducted personalized training to equip individuals with essential barista techniques and operational insights.
Sandwich maker and Catering
Boar’s Head Café
04.2017 - 01.2019
- My responsibility at Boar’s Head Café is customer service.
- I serve customers with their orders, charge them, and answer any questions.
- I help cleaning the store and do prep for the next day.
- I started at catering, making deliveries, and taking orders from customers.
Sandwich maker and Supervisor
Hannah's Bretzel
09.2015 - 04.2017
- My responsibilities at Hannah’s Bretzel are customer service, in charge of night shift, and closing.
- I serve customers with their order, make coffee, charge and help the costumers with anything they need.
- I make sure the store is clean for the next day; confirm catering orders as well and if needed make deliveries.
Education
Associate of Arts - Social Work
Harold Washington College
Chicago, IL09.2015
High School Diploma - undefined
Thomas Kelly High School
Chicago, IL06.2015
Skills
Educational assistant
Learning credentials
Certification
- High School Diploma
- CPR Certificate
- Mandated Reporter Certificate
- Child Development, Health and Safety Basics
- Paraprofessional Certificate in ISBE
Languages
Spanish
Full Professional
Timeline
Paraprofessional
Brook Park Elementary School
08.2025 - Current
Educator/Program Manager
Right at School at Brook Park Elementary School
08.2023 - 05.2025
Assistant Manager
Shoe Dept. Encore
06.2020 - Current
Barista and Barista trainer
Starbucks
01.2018 - 12.2019
Sandwich maker and Catering
Boar’s Head Café
04.2017 - 01.2019
Sandwich maker and Supervisor
Hannah's Bretzel
09.2015 - 04.2017
High School Diploma - undefined
Thomas Kelly High School
Associate of Arts - Social Work
Harold Washington College