Summary
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Gonzalez

South Elgin

Summary

Dynamic Retail Team Leader with a proven track record at Target, enhancing team performance and customer satisfaction through expert coaching and innovative sales strategies. Excelled in inventory management and merchandise display, boosting sales and operational efficiency. Renowned for exceptional leadership and problem-solving skills, fostering a culture of excellence and adaptability among diverse teams.

Work History

Retail Team Leader

Target
  • Conducted regular performance evaluations of team members, offering constructive feedback and coaching for improvement as necessary.
  • Optimized product placement within the store layout to drive customer interest and increase sales potential.
  • Mentored new hires, ensuring proper training in sales techniques, customer service, and store operations.
  • Demonstrated strong leadership skills, setting an example for professionalism and dedication that inspired team members to consistently strive for excellence in their roles.
  • Collaborated with store manager to develop targeted sales goals and strategies for the retail team.
  • Streamlined inventory management, reducing stock discrepancies and improving order accuracy.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Held store keys and managed the opening procedures.

Education

St Augustine College
Aurora

Skills

  • Team motivation
  • Store operations
  • Sales strategy development
  • Merchandise display
  • Teamwork
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Customer assistance
  • Multitasking
  • Team leadership
  • Creative thinking
  • Adaptability and flexibility
  • Engaging with diverse customers
  • Inventory management
  • Sales analysis

Languages

Spanish
Native or Bilingual

Timeline

Retail Team Leader

Target

St Augustine College
Vanessa Gonzalez