Retail Team Leader
- Conducted regular performance evaluations of team members, offering constructive feedback and coaching for improvement as necessary.
- Optimized product placement within the store layout to drive customer interest and increase sales potential.
- Mentored new hires, ensuring proper training in sales techniques, customer service, and store operations.
- Demonstrated strong leadership skills, setting an example for professionalism and dedication that inspired team members to consistently strive for excellence in their roles.
- Collaborated with store manager to develop targeted sales goals and strategies for the retail team.
- Streamlined inventory management, reducing stock discrepancies and improving order accuracy.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Held store keys and managed the opening procedures.