Vanessa Gissel Baez Perez
Rockford
Summary
My name is Vanessa Gissel Baez Perez! I am 18 years old and currently a Senior in high school. I just moved back to the States 2 years ago after living in Mexico for the past 10 years, and I am looking to find a part-time job to fill my time when I am not in school!.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Box Office Associate
Hard Rock Casino
Rockford
11.2025 - Current
- Processed ticket sales through point-of-sale systems efficiently.
- Assisted customers with inquiries and resolved ticketing issues.
- Provided excellent customer service in a fast-paced environment.
- Verified customer identification to ensure compliance with gaming regulations.
Team Member
Portillos
Rockford
12.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Engaged with customers to enhance their dining experience and satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted in training new staff on menu items and service procedures.
- Prepared food items according to Portillo's recipes and guidelines.
WATER ATTENDANT
SIX FLAGS HURRICANE HARBOR
ROCKFORD
05.2024 - 09.2025
- Maintained cleanliness of pool area, removing debris and performing routine maintenance tasks.
- Reduced equipment downtime by performing regular inspections and reporting issues promptly.
- Enhanced customer satisfaction with prompt and courteous assistance in water-related inquiries.
- Contributed to a welcoming aquatic environment by offering friendly service to patrons of all ages and abilities.
- Supported lifeguards in emergency situations, providing necessary aid and equipment when needed.
BEAUTY ADVISOR
ULTA BEAUTY
ROCKFORD
07.2024 - 02.2025
- Customer service
- Understand customer needs
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Sale techniques
- Product knowledge
- Being persistent & patient
SWIM INSTRUCTOR
DOLPHIN SWIM CLUB
LOVES PARK
05.2024 - 08.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Education
High School -
AUBURN HIGH SCHOOL
ROCKFORD, IL05-2026
Skills
- Professional experience
- Customer service
- Team collaboration
- Product knowledge
- Emergency response
- Sales techniques
- Guest engagement
- Food preparation
- Cash handling
Certification
- CPR Certified
- Lifeguard Certified by the Red Cross
Languages
- English
- Spanish
Leadership Qualities
- Coaching Experience
- Workplace Safety
- Environmental Awareness
- Instructing Capabilities
Personal Information
- Age: 18
- Date of Birth: 08/30/2007
Languages
Spanish
Full Professional
English
Professional
Timeline
Box Office Associate
Hard Rock Casino
11.2025 - Current
Team Member
Portillos
12.2024 - Current
BEAUTY ADVISOR
ULTA BEAUTY
07.2024 - 02.2025
WATER ATTENDANT
SIX FLAGS HURRICANE HARBOR
05.2024 - 09.2025
SWIM INSTRUCTOR
DOLPHIN SWIM CLUB
05.2024 - 08.2024
High School -
AUBURN HIGH SCHOOL