Vanessa De La Rosa

As a front desk employee for college residence halls, I focus on treating everyone with respect and.

• Assisted with student requests, and answered questions to improve satisfaction.
• Log resident packages into the StarRez databases and issuing them.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

At the café I assist at, all parts of it include,

• Working with a team to make sure everything is organized throughout the cafe.
• Communicate directly with customers to meet their needs, and make sure they're satisfied with their visit.
• Created promotional displays for advertising special events or promotions at the cafe.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Supported the office by assisting with various immigration-related projects, including the following:
• Consolidating Labor Condition Application Public Access Files;
• Inputting passport data into the CBP website to obtain electronic Forms I-94 and saving it as a PDF document.
• Scanning and saving files.
• Merging documents in Adobe into a single PDF; and
• Reviewing documents to create a Table of Contents.