Vanessa Calvillo
Itasca
Summary
Dynamic operations leader skilled in streamlining processes and enhancing team performance. Achievements include implementing Standard Operating Procedures and facilitating effective communication across departments to drive productivity and operational alignment.
Overview
10
10
years of professional experience
Work History
Shop Administrator
National Lift Truck
Franklin Park
05.2024 - Current
- Coordinated daily shop operations by assigning work orders and projects to technicians, ensuring efficient workflow and timely completion of tasks.
- Scheduled and facilitated bi-weekly technician and daily team meetings to improve communication, productivity, and operational alignment.
- Developed and implemented Standard Operating Procedures (SOPs) to standardize processes, improve consistency, and support technician training.
- Maintained accurate operational records and performed data entry to support reporting and inventory management.
- Monitored damaged inventory, assessed repair priorities, and assigned technicians to maximize productivity and turnaround times.
- Collaborated across multiple departments, serving as the primary liaison between technicians, office staff, and management to ensure seamless communication and issue resolution.
- Partnered with management to develop operational strategies, process improvements, and special project initiatives.
- Assumed managerial responsibilities in the manager's absence, overseeing shop operations and supporting team decision-making.
- Distributed and managed daily work tickets to align resources with business priorities and customer needs.
- Assisted with onboarding and training new technicians, promoting adherence to company standards and best practices.
- Served as a primary customer point of contact, addressing inquiries, providing updates, and ensuring a positive customer experience.
- Fostered a positive team culture by promoting employee engagement, collaboration, and shop morale.
HR Generalist
National Lift Truck
Franklin Park
04.2023 - 05.2024
- Ensure the proper staffing levels. Assisting with recruitment, resume reviewing, and conducting interviews.
- Managed scheduling for meetings and interviews between candidates and hiring managers across multiple departments, ensuring smooth communication and efficient coordination.
- Ensure that the employee information center is up to date with current job postings, active employee listing, current company news, required union reporting, and federal and state laws.
- Manage new hire orientation and onboarding.
- Ensure activities follow all state and federal employment laws and regulations (FMLA, ADA, EEO, FLSA, etc.)
- Handled the opening and monitoring of company-related insurance claims, ensuring timely and accurate processing to minimize business disruptions and optimize insurance coverage.
- Maintenance of strict confidentiality and security of records including HRIS, computer software systems, and filing systems.
- Collaborates with upper management and helps in planning company events.
Shop Administrator
National Lift Truck
Franklin Park
11.2022 - 04.2023
- Distributing and managing warehouse workflow
- Create, manage, and track paperwork.
- Maintaining communication across several departments
- Create Decals
- Use creative problem solving to enhance workflow and system.
- Give orientation to new employees.
- Daily progress meeting amongst departments and upper management
- Use of programs such as Outlook, Word, Excel, Record 360, and Irium
- Adapting schedule daily to accommodate various volumes of work.
Production Data Administrator
Prinova
Carol Stream
10.2021 - 11.2022
- Create, verify, distribute, collect, and update production paperwork
- Production scheduling and preparation
- Warehouse inventory management
- Manufacturing data (material & labor) data collection & verification
- Work in compliance with FDA, ILDPH, FSMA, & BRC
- Heavy lifting up to 60 lbs.
- Operating Forklift
Driver/Material Handler
Prinova
Carol Stream
08.2020 - 11.2022
- Loaded and unloaded truck to ensure timely delivery of materials
- Operated forklift to move materials efficiently within warehouse
- Performed heavy lifting tasks to support warehouse operations
- Prepping and staging pallets
- Selected items from inventory based on order specifications
- Coordinated shipment routes to optimize delivery times and reduce delays
- Verified accuracy of orders before shipment to ensure customer satisfaction
- Maintained open communication with employees to facilitate smooth operations
- Responsible for shipment paperwork
- Logging material locations with personal computer
- Inventory tracking
- Truck maintenance tracking
- Comply with DOT laws and regulations
- Tending to all departments in a timely manner
Registered Behavior Technician
Autism Home Support Services
Northbrook
05.2019 - 12.2021
- In home-based therapy with children between ages of 3-9 across the Autistic Spectrum Disorder.
- Treatment methods included but not limited to verbal behavior training, discrete trial training, sensory integration, and social integration.
- Responsible for recommendation of alternate programs amongst different cases.
- Responsible for keeping confidentiality within the homes.
- Recorded daily data following every session.
Administrative Assistant
Mexicali Hard Chrome
Addison
11.2016 - 07.2018
- Managed incoming and outgoing phone calls for office communications.
- Daily accounting tasks including accounts receivable and accounts payable
- Organizing company files
- Posting job openings and screening resumes
- Designed and produced promotional items
- Entered data into databases accurately and efficiently.
- Maintain inventory records
Education
University of Phoenix Online
12-2017
Carthage College
Kenosha12-2010
High School -
Driscoll Catholic High School
Addison12-2007
Skills
- QuickBooks
- Paylocity
- JDE
- Microsoft Excel
- Microsoft Word
- Microsoft Power Point
- Forklift operating
- Lifting up to 90 lbs
- Creative problem-solving skills
- Leadership skills
- Team player
- Relationship building
- Proficient in Spanish
Timeline
Shop Administrator
National Lift Truck
05.2024 - Current
HR Generalist
National Lift Truck
04.2023 - 05.2024
Shop Administrator
National Lift Truck
11.2022 - 04.2023
Production Data Administrator
Prinova
10.2021 - 11.2022
Driver/Material Handler
Prinova
08.2020 - 11.2022
Registered Behavior Technician
Autism Home Support Services
05.2019 - 12.2021
Administrative Assistant
Mexicali Hard Chrome
11.2016 - 07.2018
University of Phoenix Online
Carthage College
High School -
Driscoll Catholic High School