Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Barry

Bloomington

Summary

Community-focused professional well-versed in providing essential support and resources to diverse populations. Proven ability to develop and implement community programs that address specific needs, with keen focus on collaboration and achieving measurable results. Known for reliability and adaptability in dynamic environments.

Overview

9
9
years of professional experience

Work History

Community Support Specialist

Trillium Place - Carle Health
Peoria, IL
02.2025 - Current

Provides behavioral health assessment and treatment planning, case management, support, education, and consultation for individuals experiencing behavioral health concerns. Will provide crisis response and intervention as needed.

Patient Coordinator

Ivy Rehab for Kids
Bloomington, IL
07.2023 - 01.2025
  • Coordinated patient scheduling to optimize appointment availability and reduce wait times.
  • Managed patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
  • Facilitated communication between patients, families, and clinical staff to enhance care delivery.
  • Assisted in developing patient education materials, improving understanding of treatment plans and procedures.
  • Verified insurance benefits
  • Oversee the collection of co-pays, coinsurance and deductible payments.

Scheduling Associate

Optum
Bloomington, IL
11.2022 - 06.2023
  • Coordinated scheduling for patient appointments in the Veterans Affairs Community Care Network, ensuring optimal resource allocation and minimizing wait times.
  • Managed calendar systems using advanced scheduling software to enhance operational efficiency.
  • Collaborated with healthcare providers to resolve scheduling conflicts and improve patient access to services.
  • Answered inbound calls from veterans and made outbound calls to veterans and health facilities.

Room Technician

Bloomington Primary Care
Bloomington, IL
01.2021 - 11.2022

Called in patients from the waiting room and completed pre-appointment screenings including vitals, depression/anxiety screenings, verified medications and health history. Performed in house covid, flu, strep and uranalysis tests. Crossed trained with front desk responsibilities.

Certified Nursing Assistant

Bickford Assisted Living
Bloomington, IL
09.2020 - 01.2021
  • Provided compassionate care to residents, ensuring comfort and well-being throughout daily activities.
  • Assisted nursing staff with medical procedures, enhancing patient safety and operational efficiency.
  • Monitored vital signs and reported changes in residents' conditions to healthcare professionals promptly.
  • Maintained accurate patient records, contributing to improved communication among care teams.

Certified Nursing Assistant and Front Office

Allways Caring Home Care
Bloomington, IL
03.2020 - 09.2020
  • Provided compassionate care to patients, ensuring comfort and safety throughout daily activities.
  • Assisted with personal hygiene, mobility, and nutrition to enhance overall patient well-being.
  • Monitored vital signs and documented changes in patient condition for healthcare team review.
  • Educated patients and families on care plans, fostering understanding and adherence to treatments.
  • Managed nursing assistant schedules.
  • Conducted nursing assistant interviews.

Customer Service Representative

Owen Nursery
Bloomington, IL
01.2020 - 03.2020
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Created a new customer database by entering customer information to the company database.
  • Answered inbound calls from customers wanting to place orders.

Certified Nursing Assistant

Welbrook Senior Living
Bloomington, IL
03.2018 - 08.2019
  • Trained new staff on best practices in resident care and facility protocols, fostering a collaborative environment.
  • Implemented infection control measures, promoting health standards within the assisted living community.
  • Coordinated activities for residents, encouraging social engagement and improving overall quality of life.
  • Advocated for resident needs during care plan meetings, ensuring personalized attention and support services were provided effectively.
  • Provided dementia care for residents on the memory unit.
  • Assisted with medical equipment.

Certified Nursing Assistant

Bickford Assisted Living
Bloomington, IL
03.2017 - 03.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
05-2024

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
05-2024

Skills

  • EMR Systems
  • Medical Terminology
  • Documentation Review
  • Patient Care
  • Customer Service
  • Communication
  • Computer Skills (Google and Microsoft Suite)

Timeline

Community Support Specialist

Trillium Place - Carle Health
02.2025 - Current

Patient Coordinator

Ivy Rehab for Kids
07.2023 - 01.2025

Scheduling Associate

Optum
11.2022 - 06.2023

Room Technician

Bloomington Primary Care
01.2021 - 11.2022

Certified Nursing Assistant

Bickford Assisted Living
09.2020 - 01.2021

Certified Nursing Assistant and Front Office

Allways Caring Home Care
03.2020 - 09.2020

Customer Service Representative

Owen Nursery
01.2020 - 03.2020

Certified Nursing Assistant

Welbrook Senior Living
03.2018 - 08.2019

Certified Nursing Assistant

Bickford Assisted Living
03.2017 - 03.2017

Bachelor of Arts - Psychology

Southern New Hampshire University

Bachelor of Arts - Psychology

Southern New Hampshire University
Vanessa Barry