Vanesa Roman
Chicago
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction.
Overview
9
9
years of professional experience
Work History
Cashier/Sco associate
Jewel Osco
Chicago
05.2025 - Current
- Assisted customers with product inquiries and selections.
- Handled cash, credit, and gift card transactions securely.
- Managed inventory by restocking shelves as needed.
- Trained new cashiers on register operations and customer service protocols.
Cabin Leader
Unifi Services
Chicago
02.2017 - 04.2025
- Initiated weekly meetings with staff members to discuss any issues or concerns related to improvement
- Ensured compliance with all state regulations regarding health, safety, and sanitation.
- Monitored and recorded cabin inventory levels post-landing to reduce product shortages.
- Trained new staff on safety procedures, equipment usage, and customer service techniques.
- Supervised cabin crew to ensure compliance with safety protocols and operational standards.
- Enforced rules and regulations to ensure a safe environment for everyone involved.
Operations Coordinator
Scrub
Chicago
03.2022 - 05.2023
- Coordinated daily operations to ensure smooth workflow across various departments.
- Implemented process improvements to enhance operational efficiency.
- Coordinated daily operations activities and assigned tasks to staff members.
Education
High School Diploma - Basic knowledge
Steinmetz
ChicagoWilbur Wright College
ChicagoSkills
- Compliance adherence
- Staff training
- Safety regulation enforcement
- Team building
- Time management
- Task delegation
- Cash register operation
- Product knowledge
- Attention to detail
Languages
Fluent in English and Spanish
Timeline
Cashier/Sco associate
Jewel Osco
05.2025 - Current
Operations Coordinator
Scrub
03.2022 - 05.2023
Cabin Leader
Unifi Services
02.2017 - 04.2025
High School Diploma - Basic knowledge
Steinmetz
Wilbur Wright College