Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Vanessa Ocon

Chicago

Summary

My ambition to succeed, my willingness to learn new concepts, my positive attitude, my emotional intelligence to separate business from personal and my passion to help people by finding a solution to their problem. In this case, health insurance in choosing the best health plan for them.

Experienced in Medicare sales with a background in customer service and insurance operations. Initiated career as a sales agent at Go Health, advancing to a more lucrative campaign where responsibilities included conducting assessments and explaining coverage benefits to clients. Previous roles included receptionist duties at Northwest Insurance, processing payments and handling policy renewals, followed by an agent liaison position that involved supporting agents with underwriting and application processes. Demonstrated ability to manage inbound and outbound calls effectively while maintaining a focus on client needs and solutions.

Overview

16
16
years of professional experience

Work History

Medicare Benefit Consultant

GoHealth
2018.08 - Current
  • I started my journey at go health as a sales agent in Medicare.
  • A few months later I was promoted to a more lucrative campaign within the company.
  • Take inbound and outbound calls, do a brief assessment and fact finding to ensure a successful close.
  • Explaining the benefit of adding coverage to their Medicare.
  • My ambition to succeed, my willingness to learn new concepts, my positive attitude, my emotional intelligence to separate business from personal and my passion to help people by finding a solution to their problem.
  • In this case, health insurance in choosing the best health plan for them.

Sales Agent/Customer Service

Northwest Insurance Network
Chicago
2011.05 - 2018.07
  • Started at northwest insurance as a Receptionist; receiving inbound calls, Processing online payments, reinstating policies, handling cash, distributing mail to proper departments, issuing and renewal of city stickers.
  • Handle daily applications and policies to be mailed out to customers daily after proof reading was complete.
  • I later took on a new position as a agent liaison and working with a group of agents.
  • Assisting them with U/W and application processing, working with each individual and their monthly reports on sales and commissions payout.
  • I then decided to experience in sales.
  • I took on a position in Auto sales All while assisting a group of agents.

Poll Worker

Board of Elections and Voter Registration
Chicago
2010.01 - 2011.04
  • Prepare voting equipment, provided technical support on election days, in charge of support for 2 or 3 different wards, close voting polls and return equipment.

Education

High school -

Skills

  • Customer Service
  • Medicare sales
  • Inbound calls
  • Outbound calls
  • Benefit explanation

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeGig Work

Location Preference

Remote

Salary Range

$65000/yr - $200000/yr

Timeline

Medicare Benefit Consultant

GoHealth
2018.08 - Current

Sales Agent/Customer Service

Northwest Insurance Network
2011.05 - 2018.07

Poll Worker

Board of Elections and Voter Registration
2010.01 - 2011.04

High school -

Vanessa Ocon