Valeria Salgado Herrera
Plainfield
Summary
Dynamic professional student with a strong work ethic and proven customer service skills at Aldi. Successfully mentored new employees, enhancing team performance and satisfaction. Experienced in conflict resolution and inventory control, consistently achieving warehouse goals at North Bay Distribution while maintaining high standards of professionalism and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Aldi
07.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Warehouse Clerk
North Bay Distribution
12.2021 - 03.2023
- Experience with Microsoft and Excel
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Checked packages and merchandise for damage and notified vendors.
Manager
Ta Canijo
07.2021 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Political Science And Government
Joliet Junior College
Joliet, IL05-2026
High School Diploma -
Plainfield South High School
Joliet, IL05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Professionalism and courtesy
- Conflict resolution
- Complex Problem-solving
- Team collaboration
- Reliability and punctuality
- Staff training
- Attention to detail
- Inventory control
Certification
Serve Safe Food handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Getting involved in local advocacy groups to promote positive change in the community
- Advocacy Campaigns
- Volunteer Work
- Team Sports
Timeline
Cashier
Aldi
07.2024 - Current
Warehouse Clerk
North Bay Distribution
12.2021 - 03.2023
Manager
Ta Canijo
07.2021 - 12.2022
Associate of Arts - Political Science And Government
Joliet Junior College
High School Diploma -
Plainfield South High School
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