Vadym Chebanenko

Head of Logistics & Operations – Amazing Rides, Melrose Park, IL (Nov 2021 – Present)

• Lead all logistics and operations for a national auto transport brokerage, managing a team of 10+ dispatchers and coordinators to handle thousands of vehicle shipments annually across the U.S.
• Maintain a 98% on-time delivery rate and near-zero damage incidents (
• Implemented a new cloud-based Transportation Management System (TMS) to automate dispatching and real-time shipment tracking, boosting operational efficiency by ~30% and improving visibility for clients
• Expanded the network of carrier partners by 25% through strategic partnerships and negotiations, reducing average transport costs per vehicle by ~15% while improving profit margins
• Develop and monitor comprehensive KPI dashboards (covering transit times, cost per mile, customer satisfaction, etc.), enabling data-driven decisions that increased overall productivity by 20% and supported a 40% growth in shipment volume since 2021

Operations Manager – Auto Transport Chicago, Chicago, IL (2018 – 2021)

• Oversaw day-to-day operations of a busy auto transport brokerage, coordinating the door-to-door shipment of 1,000+ vehicles per year for individual and commercial clients nationwide
• Supervised and trained a team of 5 dispatch coordinators and customer service representatives, developing standard operating procedures that improved scheduling accuracy and reduced dispatch errors by ~30%
• Monitored key operational metrics (pickup/delivery timeliness, transit duration, load factor) and introduced process improvements that raised on-time delivery performance from ~90% to 96% over three years
• Streamlined carrier scheduling and route planning, which lowered average transit times by 15% and cut fuel/utilization costs, contributing to a double-digit percentage increase in overall operational efficiency
• Ensured high client satisfaction through proactive communication and problem-solving, resulting in a 15% increase in repeat customer business and positive client feedback on service reliability