Efficiently managed complex administrative workflows, including time entry processing, expense reporting, document handling, and calendar management, ensuring seamless day-to-day support for over 12 attorneys.
Coordinated cross-functional requests by liaising with departments such as IT, Facilities, and Compliance to fulfill attorney needs, collaborating with a team of over 100 Practice Assistants.
Supported document production and review using Adobe Acrobat, Word, Excel, and PowerPoint, including formatting, refining, proofreading, table creation, and converting/revising complex legal documents.
Handled both professional and personal logistics, including travel booking, CLE tracking, visitor arrangements, and special requests, demonstrating a high level of discretion, organization, and attention to detail.
Digital Ambassador
Bank of America
06.2023 - 08.2023
Educated clients on frequently asked questions regarding their finances through clear and professional communication.
Facilitated engagement in Automated Teller Machines as well as in the scheduling of appointments through exceptional customer service.
Directed clients to the correct associates in accordance to their inquiries.
Acknowledged as one of the top 3 interns among 150+.
Real Estate Intern
RMK Management
11.2022 - 06.2023
Assisted in the execution of navigating potential residents on engaging tours of the property in accordance with the FHA.
Handled communications in the building to ensure quality stay and safety for the commonwealth.
Received, organized, and filed complex resident data of over 140 residents.
Education
Bachelor of Science - Finance
University of Illinois in Chicago
Chicago, IL
05-2027
Associate of Arts - Finance
Harold Washington College
Chicago, IL
12-2024
Skills
Proficient in Microsoft Office and Adobe Acrobat
Experience in Yardi One Voyager, Yardi CRM, Intapp Time, Emburse Enterprise