Summary
Overview
Work History
Education
Skills
Timeline
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Ulan Okai

Hillside

Summary

Having participated in my fair share of leadership positions while enrolled in college, I am a natural at adapting to any situation thrown at me, while keeping a cool and calm demeanor that helps my coworkers feel comfortable and relaxed. There is no situation I have found to be too much for me to handle.

Overview

4
4
years of professional experience

Work History

Theater Team Member

Cinemark
06.2023 - Current


  • Improved audience satisfaction with effective communication regarding show information, seating arrangements, and special accommodations.
  • Actively participated in ongoing training sessions to stay current on industry best practices for safety regulations and customer service standards.
  • Promoted a positive work environment among fellow staff members through clear communication, teamwork, and mutual respect.
  • Maximized ticket sales through proactive promotion of upcoming shows and events to interested theatergoers at the box office.

Fulfillment Agent

Nordstrom
06.2024 - 12.2024
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sales Associate

Hot Topic
05.2023 - 09.2023


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Crew Member

McDonalds
01.2021 - 08.2022
  • Packaged Orders and made sure customers had everything they needed.
  • Mentor and lead new employees.
  • Assembled meals and checked to see if everything was done properly and followed proper hygienic procedures.
  • Provided highly praised customer support.

Education

Communications And Theater Performance

Augustana College
Rock Island, IL
05.2026

High School Diploma -

Proviso West High School
Hillside, IL

Skills

  • Positive attitude while under stress
  • Attention to detail
  • Heavy lifting
  • Cash handling proficiency
  • Willingness to learn
  • Customer service
  • Multitasking
  • Reliability

Timeline

Fulfillment Agent

Nordstrom
06.2024 - 12.2024

Theater Team Member

Cinemark
06.2023 - Current

Sales Associate

Hot Topic
05.2023 - 09.2023

Crew Member

McDonalds
01.2021 - 08.2022

Communications And Theater Performance

Augustana College

High School Diploma -

Proviso West High School

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Ulan Okai