Tzachi Amouyal
Summary
Experienced professional with a strong background in biotechnology, poised to excel in customer success roles in the high-tech industry. Skilled in managing educational technology projects and R&D initiatives. Adept at leveraging technology to enhance customer interactions and support business goals. Possesses excellent interpersonal communication skills, both written and verbal. Strong planning and organizational abilities, a strategic thinker capable of reasoning analytically, identifying problems, and finding solutions. Adaptable and creative, ready to drive impactful customer relationships and operational excellence in dynamic environments.
Overview
8
8
years of professional experience
Work History
Science and Mathematics Teacher
01.2022 - 01.2024
- Utilized digital platforms and interactive tools to effectively teach and engage students in science, mathematics, and biology across various grade levels.
Educational Technology Guide
01.2021 - 01.2022
- Facilitated the adoption of cloud-based Microsoft e-learning solutions across educational systems, training educators to enhance digital learning.
Educational Mentor
01.2020 - 01.2021
- Instructed high school students in science and astronomy using Project-Based Learning (PBL) approaches and led scientific projects.
Business Development and Sales
01.2019 - 01.2020
- Managed sales and user training for research lab equipment as Regional Coordinator in the Biology Division
- Led presentations, customer onboarding, and support, focusing on identifying needs, providing solutions, and ensuring customer satisfaction through comprehensive service including troubleshooting and complaint resolution.
R&D Assistant
01.2016 - 01.2017
- Conducted research and development for endocrinology drug manufacturing, adhering to FDA and EMA standards
- Managed documentation, in vivo testing, and lab equipment procurement, ensuring process compliance and efficiency
- Supported R&D and Quality Units with sample testing and product quality evaluations under GMP conditions.
Education
MBA, Human Resources and Organizational Behavior -
The Open University
01.2023
B.A. in Science / Biology (Retraining Program for Academics in Teaching) -
Oranim College
01.2022
B.Sc. in Biotechnology - undefined
Tel Hai Academic College
01.2015
Skills
- Customer Service
- Written and verbal communication
- Creativity and Innovation
- Computer Skills
- Technical skill
- Critical Thinking
- Project management processes
- Excellent problem-solving abilities
Languages
Hebrew
Proficient
C2
English
Proficient
C2
Software
Microsoft Office
Teams
Moodle
Cloud Tool
Timeline
Science and Mathematics Teacher
01.2022 - 01.2024
Educational Technology Guide
01.2021 - 01.2022
Educational Mentor
01.2020 - 01.2021
Business Development and Sales
01.2019 - 01.2020
R&D Assistant
01.2016 - 01.2017
MBA, Human Resources and Organizational Behavior -
The Open University
B.A. in Science / Biology (Retraining Program for Academics in Teaching) -
Oranim College
B.Sc. in Biotechnology - undefined
Tel Hai Academic College
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