Tyrone Lee
Naperville,IL
Summary
Conscientious and responsible
worker who gets the job done in a timely manner. Pays close attention to details and technical
specifications. Manages all resources prudently; including time, material, and manpower. Possesses the
ability to supervise all aspects of construction. Excellent communication skills, with both management
and trades people. Innovative Construction Manager adept at finding engaging ways to motivate construction teams to exceed expectations and maintain high standards.
Overview
15
15
years of professional experience
Work History
Operations Manager
Feldco Windows, Siding & Doors
2020.08 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Small Business Owner
Lee Construction and Remodel
2017.03 - 2020.11
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Field Service Technician
Window Works
2017.03 - 2019.01
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Field Superintendent
BGC Shell contractors
2014.03 - 2017.02
- Interpreted blueprints, specifications and schematics to complete accurate work.
- Developed detailed schedules and resource allocation plans, optimizing workforce utilization and reducing labor costs.
- Maintained documentation of all project activities, simplifying future reference needs and facilitating accurate reporting of results to stakeholders.
- Coordinated site operations in accordance with established timelines.
Field Superintendent
North Star Basements
2009.06 - 2013.01
- Enhanced project efficiency by implementing innovative construction techniques and ensuring strict adherence to safety protocols.
- Mentored junior staff by providing guidance on best practices in construction management, fostering a culture of continuous learning and development.
- Collaborated with architects and engineers on design modifications, ensuring seamless integration into existing structures while maintaining structural integrity.
- Facilitated strong relationships with clients, addressing concerns promptly and effectively to maintain client satisfaction throughout the project lifecycle.
Education
Diploma -
Rich South Campus High School
Richton Park, IL1986
Associate of Arts -
Sheet Metal Workers' Local 73
Hillside, ILSkills
- Project management
- General contracting professional
- Excellent customer relations
- Design experience
- Strong interpersonal skills
- Knowledgeable in construction safety
- Best building practices
- Interior and exterior renovation
- Subcontractor management
- Project scheduling
References
John Robbins- 630-881-1919 Gail Herndon- 847-612-7787 Dave Valdez- 708-475-5787
Timeline
Operations Manager
Feldco Windows, Siding & Doors
2020.08 - Current
Small Business Owner
Lee Construction and Remodel
2017.03 - 2020.11
Field Service Technician
Window Works
2017.03 - 2019.01
Field Superintendent
BGC Shell contractors
2014.03 - 2017.02
Field Superintendent
North Star Basements
2009.06 - 2013.01
Diploma -
Rich South Campus High School
Associate of Arts -
Sheet Metal Workers' Local 73
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