Reliable professional with experience in passenger assistance and maintenance technician roles. Skilled in operating specialized equipment, adhering to safety protocols, and delivering exceptional customer service.
Overview
14
14
years of professional experience
Work History
Passenger Service Agent
Prospect Airport Services
Chicago
04.2020 - 08.2025
Assisted passengers with mobility needs throughout airport terminals.
Operated specialized wheelchair equipment to transport individuals efficiently.
Followed safety protocols while assisting individuals with mobility challenges.
Communicated effectively with passengers to provide exceptional customer service.
Collaborated with team members to ensure timely boarding and disembarking of passengers.
Maintenance Technician
Building Service of America
Chicago
07.2015 - 02.2020
Operated cleaning equipment such as floor buffers and vacuum cleaners effectively.
Inspected facilities for cleanliness and reported maintenance issues to management.
Adhered to safety protocols while using chemicals and cleaning solutions properly.
Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
Maintenance Crew Member
Centers for Employment
Chicago
08.2011 - 06.2015
Performed routine maintenance and repair of buildings, grounds, and equipment.
Collaborated with team members to maintain a clean and organized work environment.
Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.
Organized cleaning supplies and equipment for easy access and efficiency.
Operated cleaning equipment and tools for efficient surface maintenance.
Unaccompanied Minor Escort/Runner at Prospect Airport Services, Inc. at CLT AirportUnaccompanied Minor Escort/Runner at Prospect Airport Services, Inc. at CLT Airport