Dedicated professional with a proven track record in customer service, team leadership, and operational efficiency. Committed to enhancing guest satisfaction and optimizing processes for improved performance.
Work History
Assistant Manager/Server/Bartender Shift Manager
2 Years 2 Months
Lujacks Steak, Chops, Seafood | 05.2024 - 07.2026
Led daily operations to ensure high-quality service and customer satisfaction.
Coordinated staff schedules to maintain adequate coverage during peak business hours.
Developed training programs to enhance team performance and operational efficiency.
Implemented inventory management processes to reduce waste and optimize stock levels.
Developed Catering Menu and went out and built customer base for Lunch Catering
Assistant Manager
1 Year 3 Months
Zza Baby Pizza Bar | 01.2022 - 04.2023
Developed and implemented strategies to enhance guest satisfaction and loyalty.
Trained and mentored staff on customer service best practices and menu knowledge.
Supervised daily operations to ensure efficient workflow and high-quality service standards.
Managed inventory levels, reducing waste through effective stock control measures.
Pizza Maker for the peak dinner rushes
Server/Bartender Shift Manager
2 Years 10 Months
Park Tavern Chicago | 01.2019 - 11.2021
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Prepared and served a variety of cocktails and beverages, adhering to quality standards and recipes.
Managed bar inventory and supplies, contributing to organized stock levels and efficient service.
Collaborated with kitchen staff to ensure timely food delivery during peak hours, enhancing overall dining experience.
Education
Bachelor of Arts - Hotel, Motel, And Restaurant Management
Florida Atlantic University | Boca Raton, FL | 05.2025
Skills
Customer service
Financial oversight
Problem-solving
Time management
Customer relations
Inventory management
Team development
Money handling
Timeline
Assistant Manager/Server/Bartender Shift Manager
Lujacks Steak, Chops, Seafood
05.2024 - 07.2026Read More
Assistant Manager
Zza Baby Pizza Bar
01.2022 - 04.2023Read More
Server/Bartender Shift Manager
Park Tavern Chicago
01.2019 - 11.2021Read More
Florida Atlantic University
Bachelor of Arts from Hotel, Motel, And Restaurant Management
Server, Bartender, Assistant Manager/Shift Leader at The String Bean Restaurant & BarServer, Bartender, Assistant Manager/Shift Leader at The String Bean Restaurant & Bar