Tyler Williams
Chicago
Overview
6
6
years of professional experience
Work History
Unarmed Security Guard
Titan Security
09.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Patrolled commercial property and associated parking garage.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Maintained visitor logs for accurate record-keeping and improved site access control.
Parent Mentor
Volunteer Work
09.2022 - Current
- Assisted Primary teacher with breakfast pass out and with breakfast clean up
- Provided instruction to students for carpet time to watch and say daily affirmations so that each student can have a successful day and also feel good about themselves
- Assisted students with morning work that included alphabet worksheets, sight words and reading
- Accompanied students to restroom at designated times of the day
- Helped create an end of school showcase with some teachers in the school as well as with some parent mentors
- Created a mini fundraiser to start up a school mascot store with the help of faculty and students
Style Consultant/Guest Advocate
Target
09.2019 - Current
- Always provides great customer service and a great shopping experience, that is met by the needs of the guests
- Attends to guest by helping locate products
- Organize counters and shelves by making sure all is clean and stocked well with merchandise to maintain store visuals
- Ensures that sale items are available; Sets up new prices for merchandise as required or as directed by store manager or communicated by the shift leader
- For consumable items, assists in stock rotation, using the first in, first out method and restock outs
- Attracts potential customers by answering product and service questions; suggesting information about other products and services
- Operates cash register for cash, check, and credit card transactions with excellent accuracy levels
Digital Personal Shopper
Walmart
02.2021 - 03.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
Education
Cosmetology License - Cosmerology
Mario Tricoci of Beauty Culture
Chicago, IL08.2017
Broadcasting
George Westinghouse College Prep
Chicago, IL06.2014
Skills
- Computer literacy
- Guest services
- Leadership
- Communication skills
- Customer Service Skills
- Facility security
- Patrolling techniques
- Building security
- Property patrol
- Perimeter patrol
- Traffic control
- Law enforcement collaboration
- Employee assistance
- Building patrol
- Team player
- Active listening
- CPR certified
- Customer service
- Attentive and observant
- Punctuality
- Surveillance
- Honest and dependable
- Visitor screening
- Keen observer
- Access point monitoring
Timeline
Unarmed Security Guard
Titan Security
09.2024 - Current
Parent Mentor
Volunteer Work
09.2022 - Current
Digital Personal Shopper
Walmart
02.2021 - 03.2023
Style Consultant/Guest Advocate
Target
09.2019 - Current
Cosmetology License - Cosmerology
Mario Tricoci of Beauty Culture
Broadcasting
George Westinghouse College Prep
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