Tyler Troly
Bensenville
Summary
Dynamic sales professional dedicated to delivering exceptional customer service and driving impressive sales results. Proven expertise in managing transactions, addressing customer inquiries, and maintaining comprehensive product knowledge. Recognized for fostering teamwork and adaptability in fast-paced environments, ensuring alignment with evolving business needs. Effective communicator with a friendly and approachable demeanor, committed to building strong relationships with clients and colleagues.
Overview
11
11
years of professional experience
Work History
Parts Counter Sales Representative
M&K Truck Centers
Des Plaines, Illinois
09.2015 - 01.2026
- Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements
- Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing
- Diligently answered all questions, comments, and concerns from customers via phone and email
- Monitor and analyze inventory sale trends and reflect purchase ordering based off consumer present and future behavior.
Marketing Assistant Intern
Midwest Automotive Services
St. Charles, Illinois
09.2014 - 09.2016
- Initiated contracts, estimates, and proposals throughout the Chicagoland and Milwaukee area
- Negotiated contracts to allow for the addition of four TransChicago Truck Group dealerships
- Transitioned and organized paperwork and data to Microsoft Excel and expanded the company through Google ads
Education
Bachelor of Science -
College of DuPage
Glen Ellyn, ILAssociate of Arts -
College of DuPage
Glen Ellyn, ILAssociate of Science -
College of DuPage
Glen Ellyn, IL09-2024
Skills
- Building rapport
- Merchandising
- Product demonstration
- Visual presentation
- Customer service
- Problem-solving
- Cash handling
- Store operations
- Purchase orders
- Meeting sales goals
- Market research
- Telephone etiquette
Leadership And Discipline
- Endurance Athlete, Ironman & Ultra Marathon Finisher. Demonstrated discipline, strategic preparation, and mental resilience by completing multiple Ironman Triathlon events and ultra-marathons (50+ miles), balancing intensive training with full-time professional responsibilities.
- Youth Football Coach, Volunteered as youth football coach for 6th-8th grade athletes, mentoring skill development, discipline, and teamwork.
Timeline
Parts Counter Sales Representative
M&K Truck Centers
09.2015 - 01.2026
Marketing Assistant Intern
Midwest Automotive Services
09.2014 - 09.2016
Bachelor of Science -
College of DuPage
Associate of Arts -
College of DuPage
Associate of Science -
College of DuPage