Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tyler Perkins

Chicago,IL

Summary

Dedicated Customer Service Representative with a focus on customer satisfaction, data entry, and stock management. Proven ability to resolve inquiries efficiently and enhance team performance through training.

Overview

8
8
years of professional experience

Work History

Customer Service Representative and Utility Clerk

Krogers Grocery Store
Melrose Park, IL
03.2021 - Current
  • Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
  • Assisted in training new staff on customer service protocols and store policies.
  • Processed transactions accurately using POS systems, enhancing checkout efficiency.
  • Maintained product knowledge to provide accurate information and recommendations to customers.
  • Managed inventory levels and performed stock replenishment to optimize product availability.
  • Maintained store cleanliness and organization, contributing to a welcoming environment.
  • Assisted customers with product inquiries and selections, enhancing shopping experience.
  • Monitored inventory levels regularly, reporting discrepancies to management for resolution.
  • Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.

Volunteer Clerk

Beyond Hunger
Oak Park, IL
09.2018 - 05.2020
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Collaborated with team members to develop outreach strategies, increasing awareness of volunteer opportunities.

Education

Bachelor of Science - Business Administration And Management

Elmhurst University
Elmhurst, IL
05-2027

Associate of Arts - Business Administration

College of DuPage
Glen Ellyn, IL
05-2025

Skills

  • Customer relations
  • Computer proficiency
  • Stock management
  • Data entry
  • Exceptional customer service
  • Teamwork
  • Customer service

Interests

  • Video Gaming
  • Reading
  • Fundraising Events
  • Digital Art and Animation
  • Gym Workouts

Timeline

Customer Service Representative and Utility Clerk

Krogers Grocery Store
03.2021 - Current

Volunteer Clerk

Beyond Hunger
09.2018 - 05.2020

Bachelor of Science - Business Administration And Management

Elmhurst University

Associate of Arts - Business Administration

College of DuPage
Tyler Perkins