- Video Gaming
- Reading
- Fundraising Events
- Digital Art and Animation
- Gym Workouts
Tyler Perkins
Chicago,IL
Summary
Dedicated Customer Service Representative with a focus on customer satisfaction, data entry, and stock management. Proven ability to resolve inquiries efficiently and enhance team performance through training.
Overview
8
8
years of professional experience
Work History
Customer Service Representative and Utility Clerk
Krogers Grocery Store
Melrose Park, IL
03.2021 - Current
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Assisted in training new staff on customer service protocols and store policies.
- Processed transactions accurately using POS systems, enhancing checkout efficiency.
- Maintained product knowledge to provide accurate information and recommendations to customers.
- Managed inventory levels and performed stock replenishment to optimize product availability.
- Maintained store cleanliness and organization, contributing to a welcoming environment.
- Assisted customers with product inquiries and selections, enhancing shopping experience.
- Monitored inventory levels regularly, reporting discrepancies to management for resolution.
- Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.
Volunteer Clerk
Beyond Hunger
Oak Park, IL
09.2018 - 05.2020
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Collaborated with team members to develop outreach strategies, increasing awareness of volunteer opportunities.
Education
Bachelor of Science - Business Administration And Management
Elmhurst University
Elmhurst, IL05-2027
Associate of Arts - Business Administration
College of DuPage
Glen Ellyn, IL05-2025
Skills
- Customer relations
- Computer proficiency
- Stock management
- Data entry
- Exceptional customer service
- Teamwork
- Customer service
Interests
Timeline
Customer Service Representative and Utility Clerk
Krogers Grocery Store
03.2021 - Current
Volunteer Clerk
Beyond Hunger
09.2018 - 05.2020
Bachelor of Science - Business Administration And Management
Elmhurst University
Associate of Arts - Business Administration
College of DuPage