Tyler Listermann
Chicago
Summary
Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Detail-oriented and results-driven with 4+ years of experience in Technical and Managerial roles. Demonstrated expertise in stressful situations, time-sensitive projects, and project management. Exceptional problem-solving abilities and a passion for overachieving as well as applying myself to the best of my abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aquatic Facilities Manager
Des Plaines Park District
2021.08 - Current
- Responded to building emergencies and managed repairs.
- Investigated problems and determined appropriate remedies.
- Controlled expenses to meet budget requirements.
- Oversaw all equipment installation, maintenance, and repair aspects for internal and external services.
- Supervised 300+ staff members including Lifeguards, Pool attendants, Cashiers, Swim Instructors, Concessions, as well as janitorial staff.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Maintained facility grounds, equipment and safety compliance.
Lifeguard
Des Plaines Aquatic Center
2020.05 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
Certified Forklift Operator
R&M Trucking Co.
2022.12 - 2023.01
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Checked items against documentation for accuracy.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Weighed materials or products to record weight or other production data on tags or labels.
Automotive Sales Marketing
Paramount Advertising And Lead Solutions
2021.12 - 2022.02
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Responded to customer enquiries via telephone and email.
- Located merchandise across various stores to address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Flooring Apprentice
Arthur J Rodgers Co.
2019.03 - 2021.10
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings [Number]%.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Conducted accurate measurements and calculations to verify proper layout and installation.
- Professionally sanded and sealed floors to complete installation process.
- Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
- Coordinated with subcontractors to facilitate on-time delivery of supplies and flooring materials.
- Supplied accurate measurements and estimates for projects.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
Education
Bachelor of Science - Business Information Systems
Illinois State University
Normal, IL05.2026
High School Diploma -
Maine South Township High School
Park Ridge, IL05.2022
Skills
- System Inspections
- Complex Problem-Solving
- Time Management
- Schedule Coordination
- Daily Progress Reports
- Supervision Abilities
- Facility Operations
- Social Perceptiveness
- Cost-Reduction Methods
- Equipment Maintenance and Installation
- Data Collection
- Training Initiatives
Certification
- Certified Lifeguard, American Red Cross
- Certified Forklift Operator
- Training In Heavy Machinery
Languages
Chinese (Mandarin)
Limited Working
Spanish
Limited Working
Timeline
Certified Forklift Operator
R&M Trucking Co.
2022.12 - 2023.01
Automotive Sales Marketing
Paramount Advertising And Lead Solutions
2021.12 - 2022.02
Aquatic Facilities Manager
Des Plaines Park District
2021.08 - Current
Lifeguard
Des Plaines Aquatic Center
2020.05 - Current
Flooring Apprentice
Arthur J Rodgers Co.
2019.03 - 2021.10
Bachelor of Science - Business Information Systems
Illinois State University
High School Diploma -
Maine South Township High School
- Certified Lifeguard, American Red Cross
- Certified Forklift Operator
- Training In Heavy Machinery
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