Earned consistent 10/10 satisfaction ratings biweekly for exceptional customer service.
Managed organization of lobby activities ensuring optimal service.
Scheduled and organized appointments to ensure efficient time management.
Managed supply inventory.
Evaluated potential risks to ensure operational integrity.
Maintained confidentiality of Company/Client information in compliance with federal regulations.
Cultivated strong client relationships through consistent communication.
Employed Salesforce platform to validate customer credentials and provide customized solutions and products.
Pianist and Organist
The First Presbyterian Church of LaGrange
01.2021 - Current
Developed weekly repertoire through teamwork with leadership for cohesive worship experiences.
Worked with Sanctuary Choir enhancing understanding of parts, music, and rhythm.
Engaged with congregation during significant communal gatherings, including weddings and funerals.
Managed a multi-million dollar Organ project.
Pipe Organ Restorer and Rebuilder
JL Weiler Inc.
01.2021 - 01.2024
Restored vintage pipe organs using time-honored techniques.
Tracked data for future, current, and historical project activities.
Oversaw acquisition and replenishment of inventory.
Built and sustained strong relationships with clients and vendors.
Applied technical skills in both soldering and woodworking for optimal results.
Keyboardist
Civic Orchestra of Chicago
01.2019 - 01.2023
Masterfully handled diverse keyboard instruments like Organ, Piano, Harpsichord Celeste and Hammered Dulcimer during concerts at Chicago Symphony Center.
Gained expertise through mentorship with Mary Sauer, previous CSO keyboardist.
Delivered impactful programs aimed at fostering growth within intercity school communities.
Piano Instructor
Chicago High School for the Performing Arts
01.2017 - 01.2021
Delivered comprehensive lectures in music education.
Engaged with individuals from various socioeconomic and cultural backgrounds to foster development.
Experienced in utilizing PowerSchool, TeacherEase, and Blackboard for academic management.
Coordinated events including recitals, masterclasses, and senior showcases.
Education
Master of Piano Performance and Literature - Music And Literature
University of Illinois-CU
01.2016
Bachelor of Music - Music And Literature
Central Michigan University
01.2014
Skills
Outlook
Google Suite
Word/Excel/Sheets/Powerpoint
Microsoft Teams
Salesforce
Workday
Cash Handling
Customer Engagement
Deep Listening
Accuracy and Time management
ATTRIBUTES
Effective Communicator
Company Focused
Collaborative
Punctual
Leader
Problem Solver
Critical Thinker
DEVELOPMENT
Current Treasurer of HOA
Music Lecture on Organ/Piano music
Diversity and Inclusion Training
Restorative Practice Training
Music Teachers National Association
Timeline
Teller
PNC Bank
01.2024 - Current
Pianist and Organist
The First Presbyterian Church of LaGrange
01.2021 - Current
Pipe Organ Restorer and Rebuilder
JL Weiler Inc.
01.2021 - 01.2024
Keyboardist
Civic Orchestra of Chicago
01.2019 - 01.2023
Piano Instructor
Chicago High School for the Performing Arts
01.2017 - 01.2021
Master of Piano Performance and Literature - Music And Literature
International Trade Specialist at PNC Bank, Pittsburgh National Corporation BankInternational Trade Specialist at PNC Bank, Pittsburgh National Corporation Bank