Tyler Kelly
Mahomet
Summary
Sales professional with strong background in driving revenue and handling client relationships, good and bad. Skilled in team collaboration, adapting to market changes, and delivering impactful sales strategies. Known for reliability, result-oriented approach, and effective communication. Proficient in CRM software, negotiation, and market analysis.
Overview
15
15
years of professional experience
Work History
Assistant Sales Manager
Slumberland Furniture
09.2020 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Completed store opening and closing procedures by counting drawers and managing security.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
Sales Manager
Best Buy
02.2016 - 06.2020
- Responsible for coaching line level employees and making sure they hit their daily sales numbers
- Responsible for the entire store’s budget daily, weekly, and monthly
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Gave monthly one on ones to line level employees and evaluated their performance
- Interacted with customers in store and over the phone and dealt with issues daily
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Ag Sales Associate
Birkeys, Urbana, IL
04.2013 - 06.2015
- Sold Case IH Agriculture equipment
- Customer interaction in store and on phone
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Center Section Sales Associate
SAMs Club, Champaign, IL
03.2012 - 04.2013
- Assisted customers
- Drove fork lift
- Jewelry Sales
- Assisted sales team off site in getting new customers to sign up for a SAMs card
Dairy Frozen Sales Associate
Schnucks, Savoy, IL
06.2010 - 03.2012
- Assisted customers
- Put stock out
- Created new displays for fine china and crystal
- Maintained back order processing for department
Education
Associate of Arts - General Studies
University of Denver
Denver, CO05-2022
Skills
- Proficient in MS Word, MS Excel, MS Access, MS Outlook and Powerpoint
- Goals and performance
- Sales reporting
- Team building and development
- Staff management
- Sales team supervision
- Documentation skills
- Store improvement skills
- Client needs assessments
- Sales expertise
Timeline
Assistant Sales Manager
Slumberland Furniture
09.2020 - Current
Sales Manager
Best Buy
02.2016 - 06.2020
Ag Sales Associate
Birkeys, Urbana, IL
04.2013 - 06.2015
Center Section Sales Associate
SAMs Club, Champaign, IL
03.2012 - 04.2013
Dairy Frozen Sales Associate
Schnucks, Savoy, IL
06.2010 - 03.2012
Associate of Arts - General Studies
University of Denver
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