Tyler Jones
Champaign
Summary
Customer focused and safety driven professional with experience in hospital security and food service. Skilled in de-escalation, communication, and maintaining calm in high pressure environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Carle Hospital
Urbana, IL
09.2025 - Current
- Responded to security incidents, utilizing de-escalation techniques to resolve conflicts effectively.
- Collaborated with law enforcement agencies during emergency situations, facilitating swift response actions.
- Maintained detailed incident reports, documenting security events for future reference and analysis.
- Greeted guests professionally with a smile for a welcoming atmosphere while making safety top priority.
National Guardsman
Army National Guard
01.2019 - Current
- Monitored and controlled access for personnel and visitors to maintain security and operational integrity.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Utilized de-escalation techniques to effectively manage conflicts and maintain a safe controlled environment.
Active Duty Service
Army National Guard
Samolia Africa
01.2024 - 01.2025
- Provided security and access control in high-pressure environments during active duty combat deployment
- Verified personnel identification and managed credential issuance to maintain strict security protocols.
- Collaborated with team members to ensure safety and order in volatile settings.
Server
Applebee's Neighborhood Grill + Bar
01.2023 - 01.2024
- Provided excellent customer service in a fast-paced environment, ensuring guest satisfaction.
- Maintained cleanliness and organization of service areas to meet health and safety standards.
- Communicated effectively with team members to coordinate service and resolve issues promptly.
Education
High School Degree -
Saint Joseph-Ogden High School
01.2020
Skills
- Incident Response & Conflict Resolution
- Customer service
- Professional appearance
- Safety procedures
- Emergency procedures
Certification
- Department of Defense Cybersecurity
- CPR & First Aid Certified - American Red Cross
- Illinois Firearm Owner’s Identification (FOID) Card - Active
Timeline
Security Officer
Carle Hospital
09.2025 - Current
Active Duty Service
Army National Guard
01.2024 - 01.2025
Server
Applebee's Neighborhood Grill + Bar
01.2023 - 01.2024
National Guardsman
Army National Guard
01.2019 - Current
High School Degree -
Saint Joseph-Ogden High School