Tyler Harford
Chicago
Summary
Results-driven Operations Team Lead with expertise in team leadership, problem-solving, and workflow optimization. Committed to enhancing operational efficiency and fostering collaboration within teams.
Overview
2027
2027
years of professional experience
Work History
Operations Team Lead
Accurate Group
Independence
07.2022 - Current
- Oversaw daily operations to ensure team efficiency and effectiveness.
- Managed workflow processes to streamline production and improve output.
- Coordinated training sessions for new team members to improve understanding of operational procedures.
- Developed schedules for staff to meet operational demands and deadlines.
- Analyzed operational issues and provided solutions to enhance performance.
- Fostered team collaboration through communication and support initiatives to enhance teamwork.
- Investigated complaints received from clients regarding poor service quality or delays.
- Ensured compliance with operational policies and procedures to maintain standards.
Client/Vendor Representative
Accurate Group
Northbrook
03.2018 - 07.2022
- Managed vendor relationships, ensuring adherence to company standards and enhancing overall compliance.
- Monitored vendor performance using established metrics and feedback systems, driving consistent service quality.
- Resolved issues promptly, strengthening vendor partnerships and maintaining high service quality.
DSD Receiver Team Lead
Heinen's Grocery Store
Barrington
2016 - 02.2018
- Verified and received incoming deliveries from vendors, ensuring accuracy and timeliness.
- Organized stockroom layout to enhance accessibility and retrieval of products.
- Inspected goods for quality and accuracy, facilitating seamless acceptance into inventory.
- Maintained cleanliness and orderliness in receiving areas at all times.
- Utilized inventory management systems to track stock levels accurately.
- Assisted in training new staff on receiving protocols and safety procedures.
DSD Receiver
Heinen's Grocery Store
Lake Bluff
08.2014 - 2016
- Received and inspected deliveries for quality and accuracy.
- Organized products in storage areas for easy access.
- Collaborated with team members to manage inventory levels.
Grocery Stocker
Jewel-Osco
Grayslake
01.2014 - 07.2014
- Stocked shelves with fresh produce and groceries to ensure product availability.
- Organized backroom inventory to streamline access and optimize restocking process.
- Guided customers in locating products and addressed inquiries to enhance shopping experience.
- Ensured cleanliness and organization of store displays and aisles to promote a welcoming environment.
Grocery Stocker
Dominick's Finer Foods
Lake Bluff
2009 - 01.2014
- Streamlined backroom inventory for quicker access and efficient restocking.
- Coordinated with team members to optimize stock levels and ensure proper rotation.
- Maintained cleanliness and organization of store displays and aisles.
- Guided customers in locating products and provided prompt answers to inquiries.
Education
High School Diploma -
Warren Township High School
Gurnee, IL05-2010
Some College (No Degree) - Journalism
University of Iowa
Iowa City, IASome College (No Degree) - English
University of Wisconsin, Whitewater
Whitewater, WISkills
- Operations management
- Process improvement
- Workflow optimization
- Quality assurance
- Performance analysis
- Vendor relations
- Employee training
- Customer service
- Problem resolution
- Effective communication
- Team collaboration
Timeline
Operations Team Lead
Accurate Group
07.2022 - Current
Client/Vendor Representative
Accurate Group
03.2018 - 07.2022
DSD Receiver
Heinen's Grocery Store
08.2014 - 2016
Grocery Stocker
Jewel-Osco
01.2014 - 07.2014
DSD Receiver Team Lead
Heinen's Grocery Store
2016 - 02.2018
Grocery Stocker
Dominick's Finer Foods
2009 - 01.2014
High School Diploma -
Warren Township High School
Some College (No Degree) - Journalism
University of Iowa
Some College (No Degree) - English
University of Wisconsin, Whitewater