Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Gross

Geneva

Summary

I’m a motivated college student pursuing opportunities in cybersecurity and IT support, with a strong foundation in customer service and problem-solving. My previous experience as a lifeguard and front desk representative at a busy fitness center taught me how to stay calm under pressure, communicate effectively, and handle responsibilities with reliability and professionalism. I’m eager to apply my growing technical skills and customer-focused mindset to a dynamic team where I can learn, contribute, and grow in the field of technology.

Overview

4
4
years of professional experience

Work History

Front Desk Customer Service Representative

Geneva Park District
09.2024 - Current
  • Greeted and verified members and guests upon entry to optimize security.
  • Maintained up-to-date knowledge of product and service changes.

Lifeguard

Geneva Park District
05.2021 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.

Education

Associate of Science - Cyber Security

Waubonsee Community College
Sugar Grove, IL
05-2026

High School Diploma -

Geneva Community High School
Geneva, IL
05-2022

Skills

  • Strong interpersonal skills
  • Observational skills
  • Safety Skills
  • First Aid/CPR

Timeline

Front Desk Customer Service Representative

Geneva Park District
09.2024 - Current

Lifeguard

Geneva Park District
05.2021 - Current

Associate of Science - Cyber Security

Waubonsee Community College

High School Diploma -

Geneva Community High School
Tyler Gross