Tyiontay Love

Marine Transmission System Operator

3rd Battalion 1st Marines

10.2020 - 10.2024

Ensured high availability of critical systems by conducting routine audits and performance assessments.
Facilitated seamless transitions during significant infrastructure upgrades, mitigating downtime or data loss risks.
Implemented best practices in incident management, reducing resolution timeframes significantly for critical issues.
Maintained up-to-date documentation for all system procedures, contributing to efficient knowledge transfer among team members.
Played a key role in disaster recovery planning, safeguarding data integrity, and minimizing potential loss during unforeseen events.
Spearheaded training initiatives for junior staff, fostering professional growth opportunities within the team.
Continuously improved the security posture of systems through regular vulnerability assessments and patch management efforts.
Collaborated with other departments to identify and solve software issues.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Set aggressive targets for employees to drive company success and strengthen motivation.