Truman Jackson
Wheaton
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Systems Administrator
USMCR
Camp Lejeune
12.2016 - Current
- Configured user accounts and access permissions in accordance with security policies.
- Monitored system performance and troubleshot any issues that arose.
- Established security controls to help protect client systems.
- Provided technical support for IT systems and networks.
- Resolved various IT related issues reported by employees.
- Developed process documentation for IT operations procedures.
- Managed IT assets inventory for the department.
- Established and maintained a Help Desk.
- Established and maintained MS Server environments, including group policy configuration and access control.
Database Administrator
ASRC Federal
Aberdeen Proving Ground
09.2023 - 04.2025
- Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance.
- Coordinated with development teams to optimize database queries and indexes.
- Analyzed and resolved complex database and system issues promptly.
- Provided technical support and training to end-users and junior DBAs.
- Developed and enforced database administration policies and procedures.
- Collaborated with IT team to integrate databases with other applications.
Database Administrator
Ad-Hoc Research
Aberdeen Proving Ground
03.2023 - 09.2023
- Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance.
- Coordinated with development teams to optimize database queries and indexes.
- Analyzed and resolved complex database and system issues promptly.
- Provided technical support and training to end-users and junior DBAs.
- Wrote scripts and processes for data integration and bug fixes.
- Created and monitored performance metrics to keep databases functioning at optimal capacity.
- Migrated existing databases from one platform to another with minimal downtime.
Database Administrator
Merkle Inc.
Chicago
04.2022 - 03.2023
- Conducted regular database capacity planning to accommodate business growth.
- Coordinated with development teams to optimize database queries and indexes.
- Analyzed and resolved complex database and system issues promptly.
- Wrote scripts and processes for data integration and bug fixes.
- Implemented data models, database designs, data access, and table maintenance codes.
- Monitored database performance and implemented changes to improve response times.
- Participated in disaster recovery planning and testing to minimize data loss.
- Managed database security, backup, and recovery procedures to safeguard information.
IT Technician
Outsource Solutions Group
Naperville
06.2021 - 02.2022
- Configured routers, switches and wireless access points for LANs and WANs.
- Tracked service requests through a ticketing system such as Remedy or Service Now.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Deployed operating systems.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Log analysis.
- Provided technical support in areas related to information security such as malware analysis, incident response, forensics investigations.
Education
Bachelor of Science - Computer Science
College of DuPage
Glen Ellyn, ILSkills
- Database management
- Data analysis
- SQL programming
- Technical support
- System troubleshooting
- Network configuration
- Team leadership
- Adaptability
- Cyber security
- Cyber security protocols
- Security system monitoring
Certification
- Sec+
- Secret Clearance
Timeline
Database Administrator
ASRC Federal
09.2023 - 04.2025
Database Administrator
Ad-Hoc Research
03.2023 - 09.2023
Database Administrator
Merkle Inc.
04.2022 - 03.2023
IT Technician
Outsource Solutions Group
06.2021 - 02.2022
Data Systems Administrator
USMCR
12.2016 - Current
Bachelor of Science - Computer Science
College of DuPage
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