Troy Bateman
Romeoville
Summary
Dynamic Field Service Technician with proven expertise at World of Doors in consultative selling and client communication. Skilled in CRM software management and building price books, I excelled in delivering value through effective project estimates and training junior technicians, ensuring high-quality service and client satisfaction.
Overview
6
6
years of professional experience
Work History
Field Service Technician
World of Doors
New Lenox
02.2023 - Current
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Visited job sites to measure and provide estimates to potential clients.
- Followed up and communicated with potential clients to close jobs.
Crate Builder/Commercial Truck Driver
Craters & Freighters
Romeoville
04.2019 - 02.2023
- Built wooden shipping pallets using pneumatic nail gun, staple gun and hammer.
- Loaded and unloaded trucks, operated depalletizing equipment and maintained neat and orderly warehouse and shipping area.
- Built skids, pallets and crates for shipments.
- Transported completed crates from the assembly line to distribution centers safely.
Education
High School Diploma -
Lockport Township High School
Lockport06-2015
Skills
- CRM Software Management
- Build price books
- Consultative Selling of Doors and Equipment
- Client communication
Timeline
Field Service Technician
World of Doors
02.2023 - Current
Crate Builder/Commercial Truck Driver
Craters & Freighters
04.2019 - 02.2023
High School Diploma -
Lockport Township High School
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