Tristan Leboeuf
Peoria
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Punctual and reliable employee, dedicated to providing welcoming, helpful service to clients and customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Advisor
Office Depot Inc
03.2024 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Completed complex customer orders accurately and within quoted time limit.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
Sales Associate
Old Navy
10.2022 - 03.2024
- Unloaded, organized, and stocked large quantities of inventory from trucks regularly;
- Interacted with and assisted customers in a helpful and welcoming manner;
- Accurately and efficiently performed sales transactions and returns;
- Ensured customer complaints were addressed, assisted, and resolved;
- Cleaned and sanitized customer-facing areas
Barista/Cashier
Starbucks
01.2021 - 01.2022
- Provided efficient, punctual, and accurate service to customers in a fast-paced, high-stress environment;
- Unloaded and organized inventory shipments neatly;
- Performed accurate, fast, and pleasant sales transactions
Kitchen Staff
Mr. Poboy's
11.2020 - 10.2021
- Prepared and served food safely and in accordance with safety guidelines;
- Provided pleasant and welcoming customer service;
- Sanitized and organized supplies, workstations, and general restaurant
Education
High School Diploma -
01.2017
Skills
- Intermediate experience in MS Office (Word, Excel)
- Punctuality
- Adaptability and reliability
- Time management
- Organization
- Communication
- Customer Service
- Work order interpretation
- Order fulfillment
- Service order flow
- Quality control
- Technical support
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
Timeline
Service Advisor - Office Depot Inc
03.2024 - Current
Sales Associate - Old Navy
10.2022 - 03.2024
Barista/Cashier - Starbucks
01.2021 - 01.2022
Kitchen Staff - Mr. Poboy's
11.2020 - 10.2021
- Microsoft Office Specialist (MOS) - Microsoft.
Allen J. Ellender Memorial High School - High School Diploma,
Similar Profiles
DENISE ROSHTODENISE ROSHTO
Assistant Store Manager at Office Depot IncAssistant Store Manager at Office Depot Inc
Alannis RoqueAlannis Roque
Associate at Office Depot IncAssociate at Office Depot Inc
Nina PeruchoNina Perucho
Print Services Associate at Office Depot IncPrint Services Associate at Office Depot Inc