Trisha Carper

Community Manager

RHP Properties

01.2014 - Current

Solicited and analyzed bids for repairs, renovation and general maintenance.
Scoped Vacant homes for repairs
Hired vendors for renovations
Built relationships with service vendors and submitted associated billing statements.
Trained all current Community managers in my region.
Collected rent payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
Oversaw repairs and enhancements by working closely with maintenance staff.
Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
Managed day-to-day activities involving tenants, subcontractors and property management.
Oversaw daily operations, maintenance and administration of various properties.
Compiled and conveyed operational and financial data to regional manager.
Updated resident accounts with latest personal information and recent payments.
Reconciled company credit cards report
Handled resident complaints and expedited maintenance requests.
Exercised direct supervision over property staff.
Conducted new employee training and annual performance reviews.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Forwarded suit list to attorney on delinquent tenants and testified in court in connection with delinquent judgments and possession litigation.
Met with prospective tenants to show property and assess applications or sign leases.
Processed invoices